Sales Associate at Goodmans, Inc.

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

0.0

Posted On

18 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project coordination, Contract furniture, Customer service, Problem-solving, Pricing, Proposal preparation, Negotiation, Change order management, Communication, Continuous improvement, Plan-do-check-act, Detail-oriented, Time management, Collaboration, Accountability

Industry

Furniture and Home Furnishings Manufacturing

Description

Sales Associate – Service Department (Full-Time) Join a team where your work directly improves the customer experience and drives meaningful results. At Goodmans, we’re looking for a proactive, solutions-oriented Sales Associate to support our Service Department—someone who thrives on problem-solving, collaboration, and delivering exceptional outcomes. WHAT YOU’LL DO In this role, you’ll guide service-related projects from opportunity through completion, ensuring a seamless experience for our clients. You’ll work closely with internal teams and external partners to coordinate repairs, resolve issues, and keep projects moving efficiently. You’ll make an impact by: * Acting as a key point of coordination for service projects from start to finish * Preparing accurate quotes, proposals, and pricing while supporting negotiations * Managing change orders, punch lists, product returns, and credit memos * Communicating project updates clearly with clients and internal teams * Delivering timely, high-quality responses that exceed customer expectations HOW YOU’LL WORK We believe great results come from thoughtful, structured problem-solving. You’ll use a continuous improvement mindset to: * Identify inefficiencies and reduce wasted effort * Track and resolve issues using a Plan–Do–Check–Act approach * Share insights and ideas that improve speed, quality, and teamwork WHAT SUCCESS LOOKS LIKE * Helping us win and retain customers through strong service and smart solutions * Reducing project issues and punch list items * Contributing to consistent, efficient processes * Building strong, respectful relationships across teams WHAT YOU’LL BRING * 3+ years of experience in a similar role * Strong knowledge of contract furniture products and specifications * Excellent communication and customer service skills * A detail-oriented, organized, and solution-focused mindset * Ability to manage multiple priorities and meet deadlines CORE STRENGTHS WE VALUE * Accountability and follow-through * Initiative and a positive attitude * Problem-solving and critical thinking * Team collaboration and professionalism * Commitment to quality and continuous improvement OUR VALUES At Goodmans, how we work matters just as much as what we do: * People First – We prioritize the well-being of our team * Connectedness – We care about our community and environment * Foresight – We’re always thinking ahead * Improvement – We continuously look for better ways to work * Transparency – We communicate openly and honestly OUR CULTURE * Make the customer’s day better * Be excellent—together * Invest in growth and learning * Celebrate wins and learn from challenges * Inspire through purpose and impact WORK ENVIRONMENT This role is primarily office-based and includes computer work, collaboration with team members, and attention to detail across multiple projects. WHY JOIN GOODMANS? We offer competitive pay and benefits, and we’re proud to be recognized year after year as a Best Place to Work. You’ll join a team that values your growth, your ideas, and your contributions. ---------------------------------------- Ready to apply? If this sounds like the right fit, we’d love to hear from you. Submit your application today—our hiring team will reach out if your background aligns with our needs. Goodmans is an Affirmative Action and Equal Opportunity Employer.

Responsibilities

The Sales Associate will coordinate service projects from inception to completion, including preparing quotes, managing change orders, and resolving issues. They will act as a primary point of contact for clients and internal teams to ensure efficient project delivery and high customer satisfaction.