Sales Associate at Gunton Corporation

Pittsburgh, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

21.0

Posted On

08 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Support, Data Entry, Product Knowledge, Quoting Systems, Appointment Scheduling, Office Administration, Communication, Inventory Management, Conflict Resolution, Professionalism, Time Management, Software Proficiency

Industry

Accounting

Description

Description JOB SUMMARY Support customer satisfaction, growth, profitability, and other performance objectives of the branch office through coordination and maintenance of all inside selling and office procedures. Ensure all policies and procedures in accordance with the Gunton selling process are handled in a timely manner. Accurate follow-up on all customer requests, quotes, orders, and inquiries. Work in conjunction with Sales Representatives to ensure that the branch office achieves performance goals in customer satisfaction, quotes, bookings, cost containment, and margin (discounting). RESPONSIBILITIES This position will work out of the Warrendale or Monroeville showroom Engage with customers in the Showroom and over the phone. Convert In-Store, Phone-In, or Website contacts into appointments for the appropriate segment outside sales representative. Manage the accurate and timely input of information into our customer account management software. Develop extensive product knowledge, process knowledge, and the ability to navigate the Pella quoting system. Convert customer requests into quotes through the Pella quoting system into accurate proposals/contracts. Communicate customer product service needs to the customer service team in a timely manner. Assist in the training and development of new employees. Participate in promotional events for prospects and customers with the goal of increasing sales. Manage mailings, filing, software updates, office supplies, and promotional literature inventories. Proactively supports all business segments within the Showroom. Responsible for promoting and generating Google reviews. Make calls to facilitate appointments for all outside Representatives in Showroom. Manage Showroom housekeeping activities to maintain a clean, professional, presentable office environment. Always exhibit the highest standard of personal ethics and adhere to all Gunton Corporation policies. Perform additional responsibilities assigned by your manager. REPORTING RELATIONSHIP Reports to the Inside Sales Manager. MINIMUM QUALIFICATIONS High School diploma or equivalent. Ability to work at the Showroom location Monday through Friday, 9:00am – 5:00pm, and a rotating Saturday schedule. PREFERRED QUALIFICATIONS Previous experience in a retail environment. College degree is a plus. Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.

Responsibilities

The Sales Associate supports branch performance by coordinating inside sales procedures, managing customer inquiries, and converting leads into appointments for sales representatives. They are also responsible for maintaining showroom cleanliness, managing office supplies, and ensuring accurate data entry into customer management software.