Sales Associate at Helpful Hardware Company LLC

Hickory, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Feb, 26

Salary

0.0

Posted On

23 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Product Knowledge, Sales, Transaction Processing, Inventory Management, Loss Prevention, Team Collaboration, Communication, Interpersonal Skills, Problem Solving, Cash Handling, POS System, Organizational Skills, Friendly Attitude, Math Skills, Retail Experience

Industry

Retail Building Materials and Garden Equipment

Description

JOB TITLE: SALES ASSOCIATE Department: Store Operations / Sales Floor Reports To: Store Manager / Assistant Store Manager JOB SUMMARY: The Sales Associate is responsible for providing exceptional customer service and contributing to the overall success of the store. This role includes assisting customers with product selection, maintaining a clean and organized sales floor, processing transactions, and promoting store promotions and loyalty programs. Sales Associates are expected to be friendly, knowledgeable, and enthusiastic team players who are passionate about helping customers. KEY RESPONSIBILITIES: * Greet customers warmly and offer assistance in finding products. * Provide knowledgeable and personalized product recommendations. * Maintain clean, organized, and well-stocked sales floor and displays. * Process transactions accurately using the POS system, including handling cash and credit card payments. * Promote in-store promotions, special events, and loyalty programs. * Assist with stocking, restocking, and inventory organization. * Support loss prevention efforts by monitoring for suspicious activity and reporting concerns. * Respond to customer inquiries and resolve complaints professionally. * Collaborate with team members to achieve sales goals and ensure a positive store environment. * Perform other duties as assigned by management. QUALIFICATIONS: * High school diploma or equivalent preferred. * Previous retail or customer service experience is a plus. * Strong communication and interpersonal skills. * Friendly, helpful, and customer-focused attitude. * Basic math and computer skills. * Ability to stand, walk, lift, and move merchandise up to 40 lbs. WORK SCHEDULE: Part-time or full-time schedule based on store needs. Availability on weekends, evenings, and holidays is required. WHAT WE OFFER: * Employee discounts * On-the-job training * Opportunities for growth and advancement * A supportive and team-oriented work environment

Responsibilities

The Sales Associate is responsible for providing exceptional customer service and assisting customers with product selection. They also maintain a clean and organized sales floor and process transactions accurately.