Sales Associate at Hermes

Taipei, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Teamwork, Communication, Interpersonal Skills, Product Knowledge, Relationship Building, Inventory Management, Operational Procedures, KPI Management, Mandarin, English

Industry

Retail Luxury Goods and Jewelry

Description

Responsibilities: •Responsible for all sales activities in store within Hermès standards of image and services worldwide •Including identifying customers’ needs, developing client relationships, sales, and delivering post-sales services •Achieving sales target and maintain high level of customer service, product knowledge and operational procedures •Build and maintain long-term relationship with customers by providing excellent customer experience •Proactively receive and recruit walk-in customer, maintain KPI customers •Assist with inventory and special projects as needed •Be part of a collaborative and inclusive team •Other duties as assigned Requirements: •Minimum 3 years relevant retail management or operations experience in luxury brands or in similar capacity •Strong motivation in becoming a Hermès Ambassador and providing excellent customer service •Strong commitment towards teamwork •Energetic, passionate and positive working attitude •Excellent in presentation, interpersonal and communication skills •Good command of Mandarin, English is a plus A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world. Hermès entered Taiwan market in 1993 and developed its network of stores in four cities. Retail is at the core of our business in Taiwan, with the largest number of employees, positions, and locations of stores. Hermes Taiwan office locates in Taipei with functional positions including Retail Management, E-commerce, Operations, Customer Insight & Experience, Communication, Merchandising, Information Technology, Logistics, Finance, Internal Audit, and Human Resources. Underpinned by exceptional know-how, creative freedom and constant quest for the finest materials, Hermès embodies the same value to our talent. Hermès takes great care to ensure diversity in its employees’ profiles and career development: everyone is able to find fulfilment through the opportunities provided by the house. As part of its commitment to talent localization, diversity and inclusion, Hermès Taiwan has been actively recruiting and nurturing local talent. Mindful of its employees’ well-being and collective success, Hermès is an international house with a profoundly human dimension. Its work environment is designed to be human in size and in harmony with the surrounding natural environment. This sustainable approach reflects the house’s local integration, in parallel with all the initiatives that structure its commitment to social responsibility. Join us and start a collective adventure!

Responsibilities

The Sales Associate is responsible for all sales activities in the store, ensuring adherence to Hermès standards of image and service. This includes identifying customer needs, developing client relationships, achieving sales targets, and maintaining high levels of customer service.