Sales Associate at Indeed

alberta, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 27

Salary

45000.0

Posted On

30 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Retail & E-Commerce

Description

Greet customers and provide friendly, professional service in-store, by phone, email, and online.
Understand customers' needs and recommend appropriate printing, engraving, promotional, and personalized products.
Prepare quotes, estimates, invoices, and sales orders accurately.
Assist customers with personalized orders, including names, logos, artwork, sizes, colors, and other specifications.
Review customer-provided artwork and files for basic quality, size, and printing/engraving requirements.
Communicate with the design and production team regarding customer specifications and special requests.
Enter and maintain customer orders accurately in the store's ordering or POS system.
Follow up with customers regarding proofs, approvals, payments, pickups, and order status.
Process payments and maintain accurate sales records.
Respond to customer inquiries through phone, email, social media, and other communication channels.
Help customers select products such as signs, business cards, apparel, awards, plaques, gifts, promotional products, mugs, tumblers, and engraved items.
Upsell and cross-sell products and services when appropriate.
Ensure customer orders are clearly documented and meet the requested specifications.
Assist with packaging, labeling, and preparing completed orders for pickup or delivery.
Maintain an organized, clean, and professional sales area and showroom.
Help with production tasks when required, including preparing materials and operating or assisting with printing/engraving equipment after training.
Resolve customer concerns professionally and work toward satisfactory solutions.
Meet sales and customer-service goals.
Perform other duties related to store operations as required.

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Responsibilities

Greet customers and provide friendly, professional service in-store, by phone, email, and online.
Understand customers' needs and recommend appropriate printing, engraving, promotional, and personalized products.
Prepare quotes, estimates, invoices, and sales orders accurately.
Assist customers with personalized orders, including names, logos, artwork, sizes, colors, and other specifications.
Review customer-provided artwork and files for basic quality, size, and printing/engraving requirements.
Communicate with the design and production team regarding customer specifications and special requests.
Enter and maintain customer orders accurately in the store's ordering or POS system.
Follow up with customers regarding proofs, approvals, payments, pickups, and order status.
Process payments and maintain accurate sales records.
Respond to customer inquiries through phone, email, social media, and other communication channels.
Help customers select products such as signs, business cards, apparel, awards, plaques, gifts, promotional products, mugs, tumblers, and engraved items.
Upsell and cross-sell products and services when appropriate.
Ensure customer orders are clearly documented and meet the requested specifications.
Assist with packaging, labeling, and preparing completed orders for pickup or delivery.
Maintain an organized, clean, and professional sales area and showroom.
Help with production tasks when required, including preparing materials and operating or assisting with printing/engraving equipment after training.
Resolve customer concerns professionally and work toward satisfactory solutions.
Meet sales and customer-service goals.
Perform other duties related to store operations as required.