Sales Associate at Janie and Jack LLC

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Point-Of-Sale Systems, Cash Handling, Organizational Skills, Inventory Management, Merchandising, Teamwork, Problem-Solving

Industry

Retail

Description

About the Role: The Sales Associate plays a crucial role in delivering an exceptional customer experience within the retail environment. This position is responsible for engaging with customers to understand their needs, providing knowledgeable product information, and assisting them in making informed purchasing decisions. The Sales Associate contributes directly to the store's sales goals by promoting products and services effectively while maintaining a welcoming and organized sales floor. Additionally, this role involves handling transactions accurately, managing inventory, and supporting merchandising efforts to enhance the overall shopping experience. Ultimately, the Sales Associate helps build lasting customer relationships that drive repeat business and contribute to the store's success. Minimum Qualifications: * High school diploma or equivalent. * Previous experience in retail sales or customer service is preferred but not mandatory. * Basic proficiency with point-of-sale systems and cash handling. * Strong communication and interpersonal skills. * Ability to work flexible hours, including weekends and holidays. Preferred Qualifications: * Experience with inventory management and merchandising. * Familiarity with the retail industry and product knowledge relevant to the store's offerings. * Demonstrated ability to meet sales goals and work effectively in a team environment. * Additional language skills to assist a diverse customer base. * Certification or training in customer service or sales techniques. Responsibilities: * Greet and assist customers promptly and courteously, ensuring a positive shopping experience. * Provide detailed product information and recommendations based on customer needs and preferences. * Process sales transactions accurately using point-of-sale systems and handle cash or electronic payments. * Maintain the cleanliness and organization of the sales floor, including restocking merchandise and arranging displays. * Support inventory management by receiving shipments, conducting stock counts, and reporting discrepancies. * Collaborate with team members and management to meet or exceed sales targets and store objectives. * Address customer inquiries and resolve issues or escalate them appropriately to ensure satisfaction. Skills: The required skills such as effective communication and interpersonal abilities are essential for engaging customers and understanding their needs, which directly impacts sales success. Proficiency with point-of-sale systems ensures smooth and accurate transaction processing, contributing to operational efficiency. Organizational skills are used daily to maintain an attractive and orderly sales floor, enhancing the customer shopping experience. Preferred skills like inventory management and merchandising knowledge help optimize product availability and presentation, supporting sales growth. Additionally, teamwork and problem-solving skills enable the Sales Associate to collaborate with colleagues and address customer concerns promptly, fostering a positive store environment.

Responsibilities

The Sales Associate greets and assists customers, ensuring a positive shopping experience while providing detailed product information. They also handle transactions accurately and maintain the organization of the sales floor.