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Sales Associate Knokke at Hermes

Knokke-Heist, Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

0.0

Posted On

19 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Client Relationship, Luxury Retail, Team Player, Empathy, Cultural Adaptability, General Culture Knowledge, Luxury Market Trends, Social Media Awareness

Industry

Retail Luxury Goods and Jewelry

Description

General mission As Sales Associate you are at the heart of the activities in store. You welcome all visitors in a warm & friendly manner and you consistently deliver quality service to all our clients. You make sure to adapt to each client, identifying their needs and surprising them across the different Hermès universes. You focus on delivering high quality sales, developing strong client relationships, and delivering post-sale services. Main activities Be the client’s first impression of Hermès image & convey warmth, courtesy, elegance and simplicity at all times Provide excellent customer service adapted the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image Develop sales across all product universes, always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients Call on current & potential customers to establish & maintain client relationship and to inform about new products & services Identify & handle client enquiries and concerns What you will need : At least 5 years of relevant customer facing experience in luxury retail or another high-end service environment A true passion for people & service A team player attitude to reach a common goal & go the extra mile Fluent Dutch and English, French is an asset The ability to adapt to different cultures & a real sense of empathy Broad interest/knowledge in topics of general culture (Arts, Travel, Literature, News..) To be up to date on luxury market trends and social media activity What you will find: An experienced team with great spirit and high standards A growing company with a strong family base and values Training adapted to your needs

Responsibilities

As a Sales Associate, you will be the first impression of Hermès, providing excellent customer service and developing strong client relationships. You will adapt to each client's needs and ensure a pleasant shopping environment consistent with the Hermès brand image.