Sales Associate - Job
Description Overview La Senza sales associate delivers a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth. They live our values and represent the brand in their behaviors.

Role and Responsibilities

• Responsible for developing customer loyalty and following.
• Promote and display teamwork across all zones to ensure the customer’s journey is seamless.
• Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions
• Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions.
• Ensure backroom is organized and tidy and effectively communicate to management any concerns in regard to stockroom
• Understand, adhere to and reinforce brand standards
• Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership.
• Reinforce all activities related to providing a safe working environment
• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards. Qualifications
• Embraces the organization’s mission
• Meets defined availability criteria, including nights, weekends and non-business hours Ability to work as part of a team
• A genuine desire to provide excellent customer service
• Excellent listening, organization and follow through skills
• Ability to connect with and relate to customers and build meaningful relationships

Job Type: Part-time
Work Location: In perso

• Responsible for developing customer loyalty and following.
• Promote and display teamwork across all zones to ensure the customer’s journey is seamless.
• Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions
• Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions.
• Ensure backroom is organized and tidy and effectively communicate to management any concerns in regard to stockroom
• Understand, adhere to and reinforce brand standards
• Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership.
• Reinforce all activities related to providing a safe working environment
• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards. Qualifications
• Embraces the organization’s mission
• Meets defined availability criteria, including nights, weekends and non-business hours Ability to work as part of a team
• A genuine desire to provide excellent customer service
• Excellent listening, organization and follow through skills
• Ability to connect with and relate to customers and build meaningful relationship