SALES ASSOCIATE - LIMITED TERM

Tracking Code: req1690
Faculty/Department: Office of VP, Administration
Number of Positions: 3
Appointment Type: Limited Term
Hours of Work: 24 hours per week
Hourly Rate: $19.23/h
Posting Date: July 31, 2025
Closing Date: August 14, 2025 (7:00 pm EST)
Job Summary: The Campus Bookstore is seeking a reliable and detail-oriented Sales Associate to assist with operational support during peak periods, special events, pop-up shops, and staff vacation coverage. This is a casual, hourly position offering up to 24-hours per week on an as-needed basis. The successful candidate will provide a variety of administrative and logistical support functions, with a particular focus on customer service, online order fulfillment, and receiving & logistical support.

QUALIFICATIONS:

• Previous retail or customer service experience is an asset.
• Strong interpersonal and communication skills.
• Reliable, punctual, and able to work independently or as part of a team.
• Comfortable handling cash and using point-of-sale systems (training provided).
• Ability to lift boxes up to 10 kilgrams and perform light physical tasks (e.g., standing, restocking, climbing a step ladder).
• Flexible availability, including peak periods such as office hours, evenings, weekends and labour-day weekend.

PREFERRED EXPERIENCE:

• 1 year experience is preferred in a retail setting

• Create a welcoming environment for customers encouraging foot traffic in the store, or at pop up locations
• Assist customers with purchases, identify correct textbooks and course materials, make product recommendations, and address general inquiries in a friendly and professional manner
• Operate the cash register, process transactions accurately, and handle returns or exchanges in accordance with store policies
• Stock shelves, merchandise displays, and ensure the store is clean, organized, and well-maintained
• Keep storage areas tidy and organized
• Physically relocate stock to/from storage area and store or pop-up location safely
• Receive and inspect inventory shipments; report any shortages, damages, or discrepancies
• Help monitor inventory levels and assist in tracking sales activity.Support promotional efforts, seasonal sales, and campus events, including pop-up shops
• Assist with merchandise handling, setup, and teardown at pop-up shops or satellite locations
• Assist in the picking, packaging and shipping of online orders.Maintain up-to-date knowledge of store policies, current promotions, and product offerings
• Perform other tasks and responsibilities as assigned by the store manager.Provide general clerical support, including data entry, filing, scanning, and responding to routine inquiries
• Collaborate with the Ancillary Services team on ad hoc projects and assignments as directed