Sales Associate

at  Lunenburg Marine Museum Society Bluenose ll

BLUENOSE II COMPANY STORE - SHORE CREW ASSOCIATE POSITION

The Bluenose II Company Store is excited to announce an opportunity to join our team as a Shore Crew Associate for the upcoming 2025 sailing season! We are looking for full-time, part-time, and student applicants to join us. If you love connecting with people, sharing meaningful experiences, and contributing to a symbol of Canadian maritime heritage, this could be the role for you.

QUALIFICATIONS

To thrive in this role, you should meet the following requirements:

• Familiarity with computer operations, including Gmail, Google tools, and general website navigation; willingness to learn the online booking system for public harbour cruises
• Physical ability to lift and move up to 30 lbs and carry merchandise up and down stairs Must also handle wet ropes weighing approximately 20 lbs
• Strong communication skills, including telephone and email etiquette
• Ability to multitask, work independently and as part of a team, and follow policies and procedures for store and vessel operations
• First Aid and WHMIS certification (training can be provided if not current)
• Completion of a Vulnerable Sector Check through the RCMP

RESPONSIBILITIES

As a Shore Crew Associate, your key duties will include:

• Providing excellent customer service to visitors and passengers
• Handling cash, debit, and credit transactions
• Packaging and bagging merchandise, including wrapping valuable or fragile items
• Maintaining store appearance by folding merchandise, tidying shelves and display areas, and regularly restocking
• Performing daily cleaning tasks, including vacuuming, dusting, sanitizing counters and bathrooms, handling dishes, and managing garbage and recycling
• Counting, tagging, and folding new merchandise
• Assisting in merchandising displays and moving shelving or store sections
• Managing inventory by moving excess stock to storage rooms
• Answering telephone calls and responding to emails
• Assisting diverse shoppers, including those with impairments or language barriers
• Providing information about the Bluenose, Bluenose II, and the Town of Lunenburg
• Booking reservations for public harbour tours
• Checking in passengers and distributing boarding passes
• Assisting Bluenose II crew with boarding passengers and handling vessel lines for morning, afternoon, and special event sails

To thrive in this role, you should meet the following requirements:

• Familiarity with computer operations, including Gmail, Google tools, and general website navigation; willingness to learn the online booking system for public harbour cruises
• Physical ability to lift and move up to 30 lbs and carry merchandise up and down stairs Must also handle wet ropes weighing approximately 20 lbs
• Strong communication skills, including telephone and email etiquette
• Ability to multitask, work independently and as part of a team, and follow policies and procedures for store and vessel operations
• First Aid and WHMIS certification (training can be provided if not current)
• Completion of a Vulnerable Sector Check through the RCM