THE OPPORTUNITY

We are actively looking to add a Sales Associate to our team. The Sales Associate will maintain and improve upon occupancy levels of our community in accordance with marketing and business plans. Sales Associates utilize established sales processes and systems to perform job duties, track information, compile data and achieve desired community occupancy goals. The sales process consists of assisting prospective residents, their family members, and/or advisors in the prospects decision-making process by understanding their needs and educating them about the community’s services, programs and benefits.

EXPERIENCE & EDUCATION

• High School Diploma or equivalent with some college preferred.
• Experience working with seniors preferred.
• Proven success working with computers including Microsoft Office Suite and contact management software applications.
• Maintains a flexible schedule to accommodate the needs and schedules of prospects. This may require evening and weekend availability to accommodate move-in dates.
• Excellent written and verbal communication skills as well as presentation skills.
• Proven computer skills including Microsoft Office Suite and contact management software.

IS THIS YOU?

Beyond checking off the boxes, we’re looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.

• Puts People First – You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
• Customer Focused – You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
• Results Oriented – You’re forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
• Drives Operational Excellence – You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
• Embraces Change – You’re a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what’s next, you’re always adjusting the target for continuous improvement.

WORK WITH PURPOSE

At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.

Beyond checking off the boxes, we’re looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.

• Puts People First – You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
• Customer Focused – You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
• Results Oriented – You’re forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
• Drives Operational Excellence – You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
• Embraces Change – You’re a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what’s next, you’re always adjusting the target for continuous improvement