Sales Associate-Print&Services at Staples Canada

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Communication Skills, Teamwork, Point of Sale System, Print Production, Inventory Control, Merchandising, Asset Protection, Privacy Policies

Industry

Retail Office Equipment

Description

Some of what you will do * Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction. * Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations. * Collaborate with store leaders to set and achieve sales and margin goals. * Perform in-store print production. * Maintain Health & Safety, Asset Protection, and Privacy Policies. Specifically, you will * Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs. * Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers. * Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter. * Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths. * Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols. * Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met. Some of what you need * 3 months to 1 year of prior retail experience (preferred). * Strong customer service and communication skills. * Ability to work collaboratively in a team environment. Some of what you will get * Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development Programs * Associate Recognition Programs We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Responsibilities

The associate must deliver exceptional customer service by proactively identifying engagement opportunities and utilizing the selling model to offer informed recommendations on print and customer service products. Key duties include performing in-store print production, handling POS transactions, fulfilling customer orders, and maintaining inventory and merchandising standards.