SALES ASSOCIATE at Richemont
Hong Kong Island, Hong Kong, China -
Full Time


Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

0.0

Posted On

11 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Sales, Client Relationship Management, Customer Service, Negotiation, Visual Merchandising, Product Knowledge, Interpersonal Skills, Team Spirit, Client Portfolio Development, CRM, Luxury Retail

Industry

Retail Luxury Goods and Jewelry

Description
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. YOUR MISSION: As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale. He/she achieves sales targets and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations. HOW WILL YOU MAKE AN IMPACT? Sales Achievements: Ensures a unique and exceptional client experience during a sale Perfectly masters the steps of a sale (welcome, discover and understand, convince, close and develop) Adapts according to clients’ needs and motivations Strives to always improve and surprise the clients Deals with ease during negotiations and objections Transmits the passion and values of the Maison Acts as the privileged contact for the client(s) in case of Care Service Meets individual and boutique targets, both quantitative and qualitative Client Relationship & Portfolio Development Cultivates strong client relationships and develops client loyalty Efficiently develops the client portfolio > Executes targeted CRM actions Participates to client events and acts as an Ambassador of the Maison Daily Boutique Operations Respects all group, Maison and boutique policies and procedures Participates to inventories Participates to the set up and breakdowns at opening and closing of the boutique Participates to the implementation of Visual Merchandising guidelines Assists with special projects when requested HOW WILL YOU EXPERIENCE SUCCESS WITH US? Strong interpersonal skills Sales skills & product knowledge Client acumen Team spirit #Richemont #WeCraftTheFuture In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.
Responsibilities
The Sales Associate acts as an ambassador for the Maison, ensuring a unique client experience and achieving individual and boutique sales targets. They are responsible for developing client portfolios, managing daily boutique operations, and participating in visual merchandising and inventory tasks.
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