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Sales Associate at Rocky's Ace Hardware

Middleton, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

16.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Skills, Cashiering, Merchandise Receiving, Stocking, Equipment Operation, Goal Achievement, Merchandising, Phone Etiquette, Promotions Awareness, Cash Handling, Customer Engagement

Industry

Retail

Description

Position Summary: This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements. Essential Duties: Ability to combine amazing customer service with strong sales skills; Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment; Work with management team to achieve established sales and productivity goals; Assisting in maintaining the good working condition of store equipment; Work with management to develop and execute ideas and activities to increase store traffic; Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained; Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards Greet customers as they enter the store Answer phone calls Maintain awareness of all promotions and advertisements Accurately and efficiently ring on registers and maintain all cash at registers Maintain orderly appearance of register area and supplies stocked Solicit customers to open an Ace Rewards card Issuing receipts, refunds, credits or change due to customers Attend mandatory monthly store meetings Other responsibilities as assigned by store management.

Responsibilities

This role is responsible for providing amazing customer service by engaging customers to determine their needs, processing sales accurately, and performing all necessary store operations including cashiering and stocking. Associates must work with management to achieve sales goals and ensure proper merchandising and maintenance of displays.