Sales Associate at S&P Global

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

80000.0

Posted On

12 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent Communication Skills, Sales Support, Client Services, Data Analysis, Salesforce, MS Office, Problem Solving, Analytical Abilities, Collaboration, Project Management, Negotiation, Customer Satisfaction, Billing, Reporting, Renewals, Usage Statistics

Industry

Financial Services

Description

About the Role: Grade Level (for internal use): 08 About The Role Title: Sales Associate The Team: The North America Client Coverage team is responsible for the sales/licensing of intellectual property of S&P Dow Jones Indices. Additional responsibilities include establishing and building strong relationships with clients, prospecting for new index customers and managing/expanding the commercial footprint of S&P Dow Jones Indices within their prescribed territory. S&P DJI maintains relationships with investment banks, asset managers, ETF issuers, market data consumers and redistributors, insurance companies, proprietary trading firms, exchanges and other key market participants who rely upon our world-renowned indices, research, and commentary. Our North America Inside Sales team have the unique responsibility to spearhead and communicate any updates to sales policy/workflows and manage the Sales Pipelines for the entire North America Client Coverage team and help in facilitating sales deals by working on sales leads, client enquiries, Salesforce processing and strategic projects. The team works in full partnership with regional sales representatives, sales specialists, key account managers and channel managers to help shape our client experience. Role: In this role, you will be paired with specific members of our Client Coverage Team within the region to provide sales support for all stages of the sales cycle. You will assist our clients by processing sales requests, cancellations, or amendments to existing agreements. You will have close collaboration with Legal, Commercial Data Services, Finance and Client Services teams. There will also be commercially focused projects/processes for you to deliver in addition to data analysis such as monthly price increases or unlicensed data access review. Advantages for You: This role will be allowing you to build a holistic view of the S&P DJI business, supporting our Client Coverage and Channel Management teams whilst driving performance for the regional Inside Sales team. Key Responsibilities: Partner with our Sales team to respond to and process inquiries via Salesforce for queries on (but not limited to) New licensing and entitlements Client billing & reporting Client renewals/usage statistics Client prospectus language Existing client maintenance & day-to-day user care Process Sales deals - Sales Orders, Opportunities and Entitlements (Data, IP and Custom), Agreement Drafting & Negotiation with internal and external legal teams Effectively collaborate with internal teams such as Finance, Product Management, Data Product management, Client Services, Legal Work on both sales and strategic based projects that assist with general workflow efficiencies Drive customer satisfaction and adoption within existing account Hold weekly meetings with Sales Representatives to provide them with relevant statistics, KPIs and updates on key regional/global initiatives Requirements: Excellent communication skills and a Bachelor’s degree in a related field 1+ Years in Industry: Financial Services preferred 1+ Years in a Specialty/Discipline: Client Services, Sales Support, or similar role Excellent level of proficiency in MS Office, Excel, PowerPoint, and Salesforce Ability to solve complex problems in a timely and accurate manner for internal and external stakeholders Ability to maintain a balanced focus between daily duties and larger scale projects Strong analytical abilities to discover discrepancies, potential improvements in workflows and systems, and new revenue-generating opportunities Preferred Qualifications: Self-starter who can deliver quality results without the need for constant supervision Impacts quality, timeliness of results, and client experience of own team and related teams Developed communication and diplomacy skills to exchange complex information Uses judgment based on practice and precedence and accurately defines problems by trying to understand underlying factors/causes Demonstrable analytical and quantitative problem-solving skills Ability to work effectively with people at all levels in an organization Ability to work collaboratively in a team environment Ability to balance daily duties and larger scale projects Knowledge of Tableau, Salesforce, Microsoft PowerBI or other data visualization tools advantageous Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $70,000 to $80,000. Base salary ranges may vary by geographic location. In addition to base compensation, this role is eligible for additional compensation such as an annual incentive bonus. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit https://www.spgbenefitessentials.com/newhires. Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. About S&P Global Dow Jones Indices At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/spdji. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 406 - Entry Professional - Inside Sales (EEO Job Group) (inactive), 40 - Sales (EEO-2 Job Categories-United States of America), SLSINS406 - Entry Professional-Sales (EEO Job Group) S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

Responsibilities

The Sales Associate will provide sales support for all stages of the sales cycle, assisting clients with processing sales requests and managing sales deals. The role involves collaboration with various internal teams and driving customer satisfaction within existing accounts.