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Sales Associate at SMT INC
Greenville, South Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

0.0

Posted On

03 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales Process, Consumer Behavior, Inventory Stocking, Basic Math, Communication Skills, Relationship Building, Cross-selling, Price Comparison

Industry

Description
  We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. RESPONSIBILITIES * Greet and direct customers * Provide accurate information (e.g. product features, pricing, and after-sales services) * Answer customers’ questions about specific products/services * Conduct price and feature comparisons to facilitate purchasing * Cross-sell products * Ensure racks are fully stocked * Manage returns of merchandise * Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times) * Inform customers about discounts and special offers * Provide customer feedback to the Store Manager * Stay up-to-date with new products/services SKILLS * Proven work experience as a Retail Sales Representative, Sales Associate, or similar role * Understanding of the retail sales process * Familiarity with consumer behavior principles * Knowledge of inventory stocking procedures * Basic math skills * Track record of achieving sales quotas * Excellent communication skills, capable of building trusting relationships * Ability to perform in fast-paced environments * Flexibility to work various shifts * High school degree * BS in Marketing or a related field is a plus
Responsibilities
The role involves greeting customers, providing product information, and recommending solutions to meet sales quotas. Additionally, the associate is responsible for managing merchandise returns and ensuring store racks remain fully stocked.