The Sports and Seasonal Sales Associate team member works in a fast-paced environment that involves constant interaction with customers, delivering friendly and courteous service while explaining product benefits and fulfilling customer needs. This role also involves store maintenance such as stocking shelves, merchandising and general housekeeping. The Sports and Seasonal team deal with a wide range of products and categories depending on the time of the year.

• BBQs
• Patio Furniture and décor
• Gardening Tools and lawn care
• Camping and outdoor adventure
• Water sports
• Bicycles, skate boards and scooters
• Hunting and Fishing
• Hockey, Golf, Baseball etc
• Christmas décor
• Toys
• Winter Tools and Toy

Main Responsibilities and Tasks:

• Meet, greet and thank customers and provide friendly, informed service to them.
• Guides customer to the location of requested items.
• Locates products in the warehouse and help take the products to the customers vehicle.
• Answers questions and provides friendly advice and services to customers.
• Suggest value-added and related products by actively listening to customer needs.
• Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
• Learns about new products on a regular basis.
• Keeps up to date with in-store promotions, in-store deals and product locations.
• Ensures that retail basics tasks are executed efficiently.
• Identify low stock levels and maintain inventory accuracy.
• Merchandising new product into department, and season changeovers.
• Engages in learning activities and listens to feedback to improve their own abilities