At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you’ll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we’re committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

• Greet and Engage: Create a welcoming and memorable experience for customers, making them feel valued and eager to return.
• Listen and Learn: Understand customer needs and recommend personalized coffee and machine solutions, showcasing your knowledge.
• Customer Obsessed: You have a heart for hospitality and working with people. You will provide exceptional customer service, ensuring a premium experience for everyone.
• Brand Advocate: Share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
• Share Knowledge: Stay up to date on new products, promotions, and engage customers by sharing the captivating stories behind our exceptional coffee while offering coffee tastings.
• Operations and Safety: Maintain a beautiful boutique environment, assisting with shipments, keeping the coffee wall stocked and ensuring cleanliness.
• Team Collaboration and Respect: Proactively support and collaborate with team members to create a cohesive and successful work environment.