Sales Associate - Urology - Charlotte, NC at the Myriad Genetics Candidate site

Salt Lake City, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Account Management, Customer Service, Communication, Training, Problem Solving, Healthcare Knowledge, CRM Proficiency, Team Collaboration, Planning, Analysis, Flexibility, Integrity, Ethics, Patient Privacy, Technical Knowledge

Industry

Biotechnology Research

Description

Associate Sales Representative – Urology Myriad Urology is looking for a sales and account management professional who is passionate about improving patients' lives. As an Associate Sales Representative (ASR) - Urology, you will report to the Urology Area Manager. The ASR will act as the primary point of contact between your assigned area, customer service, and our strategic accounts, such as but not limited to Urologists and Interventional Radiologists. The ASR is involved in implementation, projects around optimization, and retention of key accounts to ensure our customers' positive experience and success. As an ASR, you will also act as a partner to educate and advocate for customers within the organization to drive new functionality and process improvement. They will have a deep understanding of our accounts' needs and challenges and work with internal stakeholders to pre-empt any issues. Responsibilities Collaborate with all AEs in the region to mitigate customer service issues (60% -70% of the job). Communicate to physicians and staff on the value of the entire prostate cancer suite of tests and interpretation Drive pull-through of Myriad portfolio of Urology testing Providing In-Service training to office staff Work closely with Customers and Myriad sales colleagues and support personnel to provide the highest level of customer support and satisfaction Train clinical staff on protocols, pathways and any workflow processes as determined by customer for field sales colleagues Regularly manage test cancellations, order issues and delays in test ordering Evaluate customer sites and analyze real-time current state testing and test ordering effectiveness Working with local pathology and phlebotomy providers to streamline specimen acquisition Scheduling local talks and arranging peer to peer programs to groups that want to learn more Must meet expense budget and administrative requirements Utilize Territory Planning Tools for strategy and planning including target accounts, frequency of calls, etc. Must update Salesforce (CRM) to track targeting, frequency, messaging and strategic/tactical information Attend regional meetings and Urology conferences as planned Qualifications BS/BA degree required ideally in a related field of study 2+ years of experience in a sales or sales support position preferred. Healthcare industry is a plus Excellent verbal and written communication skills. Proven ability to manage ever-increasing responsibility and sustain growth. Effective at overcoming obstacles and challenges utilizing problem solving skills. Strong knowledge and understanding of coverage and reimbursement issues. Working knowledge and application of HIPPAA laws, privacy, and ethics surrounding patient privacy and information. Demonstrated values and ethics that support Myriad’s mission, goals, and professional code of conduct. Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation. Track record of demonstrating integrity, even when inconvenient Must be flexible, innovative, and self-motivated. Proficient in Excel, PowerPoint and Word and CRM, preferably Salesforce. Ability to travel and do overnights as needed. Valid driver’s license and driving record that meets safe and satisfactory criteria per Myriad’s motor vehicle driving record policy. Physical Requirements Lifting Requirements – sedentary to light work or exerting 10 to 20 pounds of force frequently. Physical Requirements – stationary positioning, moving, operating, ascending/descending, communicating, and observing. Use of equipment and tools necessary to perform essential job functions. OSHA category III – normal routine involves no exposure to blood, body fluid, or tissue and as part of the employment, will not be called upon to perform or assist in emergency care or first aid. EEO We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. #LI-JB2 Ready to transform the future of patient care through the power of genetics? For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women’s health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes. What inspires us – and you – is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. you’re ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives. Learn more at https://www.myriad.com and follow Myriad Genetics on LinkedIn. We are an equal opportunity employer and place high value on inclusion and belonging. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting recruiting@myriad.com. Please answer all questions completely. Please do not provide any information not specifically requested on this Employment Application form. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Myriad Genetics will never request payment, solicit personal financial information, or conduct interviews via informal channels (e.g., personal email, text messages). All opportunity-related communication with Myriad Genetics will come from our employees, whose e-mail addresses end with "@myriad.com." Myriad provides an expanding portfolio of advanced genetic and tumor genomic testing solutions, meeting the specific needs of clinicians and their patients – supporting every step of the cancer care journey – spanning previvorship, screening, treatment, and survivorship. Bolstered by unparalleled services and patient education, we are dedicated to empowering clinicians and their patients with confidence and clarity to navigate the unique challenges of each cancer journey.

Responsibilities

The Associate Sales Representative will collaborate with Account Executives to address customer service issues and communicate the value of Urology testing to physicians and staff. They will also provide training and support to ensure customer satisfaction and retention.