ABOUT VINCE

Established in 2002, Vince is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day. The collections are inspired by the brand’s California origins and embody a feeling of warm and effortless style. Vince designs uncomplicated yet refined pieces that approach dressing with a sense of ease.
Known for its range of luxury products, Vince offers women’s and men’s ready-to-wear, shoes, handbags, and home for a global lifestyle. Vince products are sold in prestige locations worldwide. The Company operates 66 retail stores worldwide and its e-commerce site, vince.com. The Company is headquartered in New York and operates a design studio in Los Angeles.
Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.

SUMMARY

VINCE, a leader in luxury women’s and men’s contemporary apparel, is seeking dynamic, customer-focused Part-Time and Full-Time Sales Associates for our London stores. As a Sales Associate, you will play a key role in driving sales and building meaningful relationships with our customers. We’re looking for high-energy, enthusiastic individuals with a passion for fashion and providing exceptional service. In this role, you’ll have the opportunity to engage with customers, understand their needs, and offer tailored recommendations, ensuring they have a memorable shopping experience.
You will also be responsible for continuing client engagement beyond the initial transaction, capturing key customer information, and following up through phone, email, and written communication. Additionally, you’ll help maintain the store’s visual and housekeeping standards, ensuring the store always looks its best. Proficiency in operating the point-of-sale (POS) system and email communication tools is required.

QUALIFICATIONS:

• 2 years retail sales experience is preferred
• Highly motivated, sales-driven, and goal-oriented with a passion for helping others
• Positive, high-energy, and friendly personality with a genuine love for engaging with customers
• Strong verbal and written communication skills that foster effective customer interaction and teamwork
• Computer proficiency, including experience with retail POS systems, Microsoft Word, Excel, and email
  Vince is an Equal Opportunity Employer and Affirmative Action Employer, M/F/D/V
  Job Type: Full-time
  Work Location: In perso

• Achieve and exceed personal sales and productivity goals set with the Store Manager
• Demonstrate a thorough understanding of product features and benefits to maximize sales opportunities
• Actively listen to customers, identify their needs, and overcome any objections to close sales
• Develop lasting customer relationships by following up with personalized communication via phone, email, and written contact
• Maintain high visual and housekeeping standards within the store
• Operate the POS system and email system effectively to support sales and customer engagement
• Safeguard the store’s inventory through adherence to loss prevention policies
• Follow store operational policies and procedures to ensure smooth daily operations
• Manage client books and practice effective clienteling to foster long-term customer loyalty