Position Title: COUNTER SALES ASSOCIATE
Job Type: FULL TIME
Location: CAMPBELL RIVER | MILL SALES- 2199 TAMARAC STREET
Compensation: FROM $21.00 - $24.00 per hour (based on experience)

SUMMARY OF POSITION

The Counter Sales Associates’ primary focus is customer service. They mainly work with Contractor Customers through the entire sales cycle – from initial greeting to final sale. The products sold require an order fill & solution-based approach to support our contractor’s projects. Will be instructed to establish sales relationships with targeted, key builder accounts and assist walk-in customers as required.

EDUCATION REQUIRED:

1. Must have completed Grade 12
2. Post secondary or Commercial | Counter Sales related training is an asset

EXPERIENCE REQUIREMENTS:

• Applicants with prior Building Supply Industry experience | Building Codes, Blueprints, Permits will be considered an asset. Applicants with professional skills from other industries will be strongly considered and will be provided industry-related training from Windsor Plywood.
• Prior Contractor Customer-Service experience is an asset
• Permanent resident of Canada and Driver’s License is preferred

SKILL REQUIREMENTS:

• Strong work ethic and self-motivated/self-directed, with an ability to work independently using sound judgment, logical reasoning skills, and intuition
• Excellent verbal and written communication skills in English
• Ability to be personable and social with customers to help deliver sales & build relationships
• Prioritize tasks and manage time effectively, always mindful of the customer
• Flexible, honest, acting in all situations with professionalism and integrity
• Able to deal with changes, delays, or unexpected events in a professional & timely manner

PHYSICAL REQUIREMENTS:

1. Positional Tasks
   a. Standing 50%
   b. Walking 20%
   c. Sitting 10%
   d. Trunk Rotation 10%
   e. Front carry (up to 50lbs) 5%
   f. Lifting/Bending 3%
   g. Stair/Ladder Climbing 2%

• Depending on the needs of the business there will be appropriate & reasonable changes made to the scope of your job description on a regular basis. This will be based on the Manager’s discretion.