Position Title: SALES ASSOCIATE
Job Type: FULL TIME OR PART TIME
Location: BURNABY | 2280 HOLDOM AVENUE
Compensation: TO BE DETERMINED- (based on experience)

SUMMARY OF POSITION

The Sales position is critical to the successful operation of a Windsor Plywood Store. The primary focus is customer service. Our Sales staff work with our customers through the entire sales cycle – from the initial greeting of a customer by name to the final handshake after loading the vehicle. The products require a solution & suggestion-based approach to complement our customers’ projects. This ensures a dynamic & exciting sales experience for everyone involved – far different from our competitors.

KEY REQUIREMENTS

• Minimum Grade 12 Education | Prior sales experience is an asset
• Applicants with prior Building Supply or Woodworking Industry experience will be given preference. However, applicants with professional skills from other industries will be strongly considered and provided industry training from Windsor Plywood.
• Strong work ethic and self-motivated/self-directed, with an ability to work independently using sound judgment, logical reasoning skills, and intuition
• Excellent verbal and written communication skills in English
• Ability to be personable and social with customers to help deliver sales
• Prioritize tasks and manage time effectively, always mindful of the customer
• Flexible, honest, acting in all situations with professionalism and integrity
• Able to deal with changes, delays, or unexpected events in a professional & timely manner
• Able to use woodworking machinery for minimal routine cuts to support large projects in the Shop
• Permanent resident of Canada and a Driver’s License is preferred

• Ensure every customer experience exceeds the customer’s expectations – go the extra-mile”
• Promote features/benefits of all products & services provided – “drive sales”
• Actively participate, help develop, and contribute to sales training initiatives
• Find innovative methods to supply products to customers currently out of stock
• Placing regular stocking & Special Orders and processing front-counter transactions
• Ensure all product spaces (shelf, floor, pegs, racks) are adequately stocked
• Actively monitor stock levels, cleanliness, accuracy of signs & store navigation
• Handle customer problems & complaints in a positive & constructive manner
• Diligently follow check-lists, processes & procedures