Sales Audit Specialist at The Guitar Center Company

Frederick, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

18.0

Posted On

03 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Teamwork, Research Skills, Problem Solving, Positive Attitude, Work Ethic, Responsibility

Industry

Retail

Description

The position of Sales Audit Associate primarily focuses on the review of business transactions coming from the various field locations to ensure that contractual arrangements, sales, and income are recognized properly. Individuals in department are also called upon to conduct research, contact customers regarding resolution of issues, and follow up on any outstanding issues in a consistent fashion. * Customer service oriented, willing to go the extra mile * Ability to interact with clients on any level * Strong oral and written communication skills * Ability to work independently or with a team * Ability to research complex problems and provide best practice solutions * Motivated by the desire to make a difference in the business, to work with a highly talented set of peers, and to work on interesting projects * Display positive and constructive attitude * Demonstrate an outstanding work ethic and a sense of urgency to resolve issues quickly and efficiently * A high sense of responsibility to our customers, our users, our colleagues About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. Qualifications To join our band, you'll need the following experience: Minimum Experience/Knowledge/Skills * High School Diploma or GED required. * 2 years of relevant work experience * Novice knowledge and familiarity with MS Word, Excel, and Outlook * Basic understanding of online retail transactions Proficiency Experience/Knowledge/Skills * 4 years of relevant work experience * Intermediate knowledge with MS Word, Excel, and Outlook * Intermediate understanding of retail transactions Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $17-18/hr depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music. Love this gig and want to apply? Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to recruiting@guitarcenter.com [recruiting@guitarcenter.com]

Responsibilities

The Sales Audit Specialist reviews business transactions from various field locations to ensure proper recognition of contractual arrangements, sales, and income. They also conduct research, contact customers for issue resolution, and follow up on outstanding issues.