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Sales BDC at Kiefer Mazda

Eugene, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Sales, Customer Service, Phone Etiquette, CRM Software, Lead Management, Appointment Setting, Product Knowledge, Follow-up, Organizational Skills

Industry

Description

Description Automotive Call Center/Business Development CenterJob DescriptionAre you a proactive communicator with a passion for sales and customer service? Kiefer Mazda is seeking an experienced Sales BDC Representative to join our team. We pride ourselves on providing top-notch service and creating exceptional experiences for our customers. Responsibilities: Engage with customers via phone, email, and chat to understand their needs and schedule appointments for test drives and vehicle purchases. Follow up with leads promptly and efficiently, maintaining a high level of professionalism and customer service at all times. Utilize CRM software to manage and track customer interactions, ensuring all leads are properly documented and followed up on. Collaborate with our sales team to provide seamless support throughout the sales process, from initial contact to vehicle delivery. Stay informed about our products, promotions, and industry trends to effectively communicate with customers and address their inquiries. Requirements: Previous experience in automotive sales, BDC, or customer service roles preferred. Strong phone etiquette. Strong communication skills with the ability to build rapport and establish trust with customers. Excellent organizational skills and attention to detail to manage multiple leads and follow-up tasks. Flexibility to work evenings and weekends as needed to accommodate customer schedules. Benefits: Paid time off (PTO) for vacation, personal, and sick days. Matching contribution to your 401K retirement savings plan. Employee discount on vehicle purchases, servicing, and parts. Medical, dental, and vision insurance coverage for you and your eligible dependents. Life insurance for added peace of mind. Certified DailyPay partner. Employee Assistance Program. If you're a motivated individual with a passion for sales and customer service, we want to hear from you! Join our team at Kiefer Mazda and be part of a winning culture dedicated to exceeding customer expectations.

Responsibilities

Engage with customers through phone, email, and chat to determine their needs and schedule appointments for test drives and vehicle purchases. Collaborate with the sales team to ensure smooth support from initial contact through vehicle delivery.