Sales BDC Manager at Mark Wahlberg Chevrolet of Columbus

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Management, Customer Satisfaction, Sales Targets, Lead Response, Product Knowledge, Policy Compliance, Relationship Building, Training, Process Development, CRM Utilization, Leadership, Communication, Interpersonal Skills, Microsoft Office

Industry

Retail Motor Vehicles

Description

Description We are currently seeking a highly motivated and experienced Dealership Sales BDC Manager to join our team. As the BDC Manager, you will be responsible for managing the sales process for our dealership's internet and phone customers, ensuring that they receive a world-class car buying experience. Your duties will include: Responsibilities: - Managing a team of BDC representatives to ensure customer satisfaction and meet sales targets - Responding to internet and phone leads in a timely and professional manner - Maintaining a thorough knowledge of our dealership's products and services - Ensuring compliance with all dealership policies and procedures - Building and maintaining strong relationships with customers - Participating in training and process development sessions to continuously improve your skills and knowledge - Maintain a positive relationship between the BDC team, sales teams, and dealership management - Track customer interactions daily utlizing the dealership CRM tool Requirements - At least 2 years of experience in Automotive Sales Management or BDC management required - Excellent communication and interpersonal skills - Strong leadership and team management skills - Ability to work in a fast-paced and dynamic environment - Proficiency in Microsoft Office and CRM systems - High school diploma or equivalent (Bachelor's degree preferred) Benefits Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance Paid Time Off and 401k with Company match Competitive compensation package Employee discounts on Vehicle Purchase, Parts, Service and More! If you are a self-starter with a passion for customer service and sales, we encourage you to apply for this exciting opportunity. Our dealership offers a competitive salary, benefits package, and opportunities for career growth. Join our team today and help us provide our customers with a top-notch car buying experience. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The Sales BDC Manager will oversee the dealership's internet and phone sales process, ensuring a world-class customer buying experience while managing a team of BDC representatives to meet sales targets. Key duties include responding to leads professionally, maintaining product knowledge, and ensuring compliance with all dealership procedures.