Sales BDC Representative at Hyundai El Cajon

El Cajon, California, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

80000.0

Posted On

28 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Communication, Lead Generation, Appointment Setting, Inbound Calls, Outbound Calls, Email Management, CRM Maintenance, Product Knowledge, Follow-up, Time Management, Attention To Detail, Dependability, Professionalism

Industry

Description

Description Overview: The Sales BDC Representative manages inbound and outbound customer communications to generate appointments and leads for the sales department. This role plays a vital part in the customer’s first impression of the dealership, ensuring prompt and professional follow-up that drives showroom traffic and online engagement. RESPONSIBILITIES Manage inbound and outbound customer inquiries via phone, email, and other internet based communication systems Answer product and service questions received via phone and/or internet Respond promptly to customer inquiries and follow up on leads to ensure satisfaction Follow up on leads in a timely fashion Confirm appointments each day in a timely fashion Schedule sales appointments and ensure customers have a seamless experience by working in partnership with dealership salespeople Maintain and update customer records in the CRM system. Work closely with the sales team to provide accurate information to customers. Be available to respond to phone and email inquiries in a professional, well-spoken manner Demonstrate dependability and attention to detail Display good time management skills by being productive with your time Display a sense of competitiveness and desire to do well in your role REQUIREMENTS Open availability including evenings and weekends. Clean driving record Valid California drivers license. Ability to obtain a sales license from the DMV. Clean background check. QUALIFICATIONS High school diploma or equivalent Previous experience in a similar role a plus BENEFITS Paid time off (PTO) for vacation, personal, and sick days. Matching contribution to your 401K retirement savings plan. Employee discount on vehicle purchases, servicing, and parts. Medical, dental, and vision insurance coverage for you and your eligible dependents. Life insurance for added peace of mind. Certified DailyPay partner. Employee Assistance Program. Bonus opportunities

Responsibilities

The Sales BDC Representative manages all inbound and outbound customer communications via phone and internet to generate appointments and leads for the sales department. This role is vital for the first customer impression, requiring prompt follow-up to drive showroom traffic and online engagement.