ABOUT US

Welcome to South Africa’s most entertaining indoor fun park! At Rush, we bring you the widest range of attractions
under one roof, offering hours of interactive play for kids and families alike.
As South Africa’s No. 1 play park destination, we’re passionate about creating safe, engaging, and memorable
experiences for everyone. Our team members are at the heart of this mission, ensuring safety, delivering exceptional
customer service, and creating unforgettable moments for all visitors.
Join our team and be part of the fun! Learn more about us at www.beactivelife.com.

JOB SUMMARY

The Party Sales Assistant is responsible for managing party bookings using Salesforce, assisting with marketing efforts,
and providing exceptional customer service to create thrilling and memorable party experiences. This role requires
comfort with cold calling, handling telesales, and working closely with the team to bring fresh, exciting ideas to life.
Saturday availability is essential for this role.

SKILLS AND QUALIFICATIONS

• Proficiency in CRM platforms (Salesforce preferred).
• Experience with marketing tools and platforms (e.g., ManyChat).
• Background in telesales or customer service is highly advantageous.
• Strong communication skills, both written and verbal.
• Comfortable with cold calling and proactive outreach.
• Creative thinker with a passion for creating memorable experiences.
• Flexibility to work Saturdays and handle busy environments.

Desired Qualifications (Advantageous)

• Marketing or event planning experience.
• First Aid certification.

• Bookings Management:
  o Use Salesforce to manage party bookings, schedules, and customer details.
  o Coordinate party availability with park staff and ensure accuracy.

o Assist with booking confirmations, changes, and follow-ups.

• Customer Communication:

o Respond to customer inquiries via ManyChat, email, and phone.
o Provide outstanding customer service, answering questions and resolving issues promptly.
o Cold call leads to promote party offerings and follow up on inquiries.