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At Uniting, we’re passionate about creating brighter, better lives for our clients across Residential Care, Home and Community Care, and Independent Living. We’re on the lookout for a dynamic and commercially savvy Business Lead to join our Seniors Services Directorate, reporting to the Growth and Operations Manager.
This pivotal role combines strategic thinking with hands-on leadership, supporting and impacting commercial outcomes for the business, aligning operational activity with shared services and strategic goals of the organisation and improving the business and commercial capabilities of operational teams. This role also supports the business through managing the Funding function to improve and balance compliance with commercial outcomes.
If you’re driven by making a difference, leveraging data to drive performance, and empowering teams to thrive, this is your chance to shine.
Your Role in Driving Excellence

As our Business Lead, you’ll be at the heart of creating positive change by:

• Generating Insights: Identifying risks, blockers, and opportunities to elevate operational and commercial performance.
• Driving Initiatives: Developing actionable recommendations that improve outcomes across the business.
• Supporting Performance: Assisting with budgets, forecasts, and financial tools to keep performance on track.
• Analysing Data: Conducting in-depth financial analysis to pre-empt risks and improve outcomes.
• Coaching for Success: Guiding leaders and teams to understand and harness commercial drivers.
• Standardising Best Practice: Collaborating with peers to implement consistent, effective processes.
• Engaging Across Functions: Aligning shared services with business needs to maximise impact.
• Enhancing Operations: Delivering balanced compliance and commercial success.

QUALIFICATIONS:

• A bachelor’s or higher qualification in a related field is required.

Experience

• 3-5+ years in commercial & performance management, ideally within aged care, health services, or similar industries.
• Proven expertise in balancing compliance and commercial outcomes.
• Strong skills in analysing raw data, extracting insights, and creating actionable plans.
• Advanced understanding of financial documents (PnLs, budgets, etc.) and their practical application.
• Willingness to travel and attend site to support operational managers

Capabilities

• Ability to coach and guide front-line and clinical teams.
• Experience drafting business cases, supporting documents and driving organisational improvements.
• Strong communication skills, from front-line staff to senior leadership levels.

Nice-to-Haves

• Knowledge of aged care funding arrangements. (residential, Home Care and Independent living)
• Project management experience.
• Post-graduate qualifications in a relevant field

Ready to Make a Difference?
If you’re a change-maker who thrives in dynamic environments and is inspired by the opportunity to improve the lives of older Australians, we’d love to hear from you. Together, we can make a difference!
Why Join Uniting?
At Uniting, we celebrate diversity and are committed to inclusion. Our team thrives on working collaboratively to challenge the status quo and achieve meaningful outcomes

What We Offer You

• A rewarding career with a leading human services organisation.
• Up to $18,550 NFP salary packaging available.
• Access to our U rewards program with exclusive discounts.
• Flexible work hours for work-life balance.
• Access to Fitness Passport – Live your best life.
• A supportive and inclusive and collaborative work environment.
• Opportunities for professional growth.
• Purchase of additional leave.

About Uniting
Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.
Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.
Empowered by diversity
At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.
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Please refer the Job description for details