ABOUT US:

Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.
Agents du Centre de Ventes Bilingues Français/Anglais (Hybride/Télétravail)
De nombreuses opportunités à saisir !

THE OPPORTUNITY:

If you like travel, (and love to travel!), we’re looking for EPIC Bilingual (French/English) Sales Centre Agents to join our Team. If you are eager to grow your career, this position builds the foundation for a variety of opportunities within Sunwing Travel Group! This is a full-time position that helps guide our customers to book the vacation of their dreams and assists them with their travel plans. In many cases, you will be the first step in our “Every Step of the Way…” customer journey!

• Schedule:  Full time, 35 hours a week with possibility of overtime when needed
• Shift:  Variable and dependent on business needs. Mornings/ Evenings & Weekends on a rotation basis
• Business Hours:  Monday to Friday from 8am to 12am and Saturday/Sundays from 9 am to 6 pm.
• Work Location:  Remote Work/ May need to go to office location periodically as needed
• Training:  September 22nd, 2025, full time Monday to Friday
• Equipment:  Computer equipment will be provided. High speed internet and access to a modem is required.

What You’ll Be A Part Of!

• A dynamic team with Remote Work growth opportunities.
• A company where everyday is different and people come first!
• Opportunity to give back through our social responsibility initiatives
• Work with a fun, passionate, travel-loving team!
• Grow your career with challenging and rewarding work that makes a difference.
• See for yourself! @sunwinglife

• Answer inbound phone calls from business partners and direct consumers efficiently and accurately.
• Match customer needs with the products we have to offer and secure the booking for them.
• Share feedback, trends, and suggestions from customers to continuously improve the customer experience.
• Learn the software systems to be able to communicate effectively with incoming requests.
• Work with colleagues when necessary to resolve customer complaints.
• Learn about the products inside and out to be able to answer any questions from customers.