ABOUT COURTHOUSE HOTEL SHOREDITCH

The Courthouse Hotel Shoreditch is a 5-star property that combines the grandeur of a Grade2 listed Baroque style building with laid-back personalized service, forming the perfect alchemy. We are located in the centre of Shoreditch, famed for its buzzing nightlife and eccentric charm.
Our facilities consist of 128 guest rooms and suites, a unique restaurant concept, 3 bars including a roof top bar, 11 event spaces, a 196-seat screening room, 2 lane bowling alley, luxurious spa, swimming pool and fitness centre.
Nearest Tube Station : Old Street

JOB OVERVIEW

We are seeking a dedicated and enthusiastic Sales Co-Ordinator to join our team. To comply with all Courthouse Shoreditch Hotel, departmental SOP and Hotel standards.

SKILLS

• Minimum 1-2 years with previous sales, banquet, events, and conference services.
• Possess strong communication skills, a natural organizer who is highly detailed and able to engage with clients and staff.
• Fluent English language skills.
• Working knowledge of Opera is beneficial.

• Proactively take on new business research and market mapping to achieve new business targets.
• Previous experience within the events market in London, ideally within the 4-5* star market.
• Confirming events (proposal, site inspection, contracting) and ensuring post event follow up to confirm repeat business.
• Assist in day to day running of event and groups.
• Proactively respond to the various online enquiry portals such as Cvent, Venue Directory, Hirespace, Tagvenue, Venue Scanner, Canvas Events, My Events Channel.
• Convert business and upsell additional products at contract stage (such as higher room categories, drinks receptions, enhanced F&B offerings).
• Engages with clients/agents in relation to their enquiries.
• Demonstrates flexibility and adaptability when personalising client needs and the changing demand and priorities of the business; understands the importance of yielding and the demand calendar.
• Have an eye for detail - create personalised proposals through Upmail for events tailored for individual clients.
• Actively contributes to your immediate as well as wider hotel and regional teams, identifying opportunities and improvements to ways of working.