EDUCATION AND EXPERIENCE:

• Experienced in sales or customer service (3+ years preferred).
• Bachelor’s degree in a related field is a plus, but your drive and results matter most.

SKILLS:

• Proficient with CRM systems and Microsoft Office tools—you’ll need to stay organized and track leads effectively.
• A master communicator with exceptional written and verbal skills.
• A problem solver who thrives on challenges and exceeding expectations.
• Highly organized and able to juggle multiple projects in a fast-paced environment.

As a Client Advisor, you’ll be the go-to expert for our customers, building trust, providing guidance, and ensuring they leave thrilled with their choices. You will:

• Own the customer journey: From first hello to project completion, deliver a seamless, personalized experience.
• Sell with confidence: Use your expertise to recommend the perfect flooring and home solutions for each customer’s unique needs.
• Proactively connect with potential clients: Through cold calling, prospecting, networking, and following up on leads
• Utilize technology: Leverage CRM software to manage leads, track customer interactions, and ensure timely follow-ups.
• Manage projects like a pro: Coordinate with our Operations, Installation, Accounting, and Purchasing teams to ensure every project is a success.
• Grow and lead: Leverage training, sales meetings, and product knowledge sessions to stay ahead of trends and share your expertise with the team.
• Be a showroom superstar: Maintain an organized, welcoming space where customers are inspired by endless possibilities.