Are you energised by helping customers find exactly what works for them? Do you thrive in a dynamic retail environment and have a genuine passion for delivering stand-out Customer Service? If you enjoy connecting with people, making a positive impact, and working towards shared success, we would love to hear from you.

RETAIL SALES EXPERIENCE AND CUSTOMER SERVICE SKILLS

• Previous retail, sales, or customer-facing experience is an advantage – especially where you’ve empowered customers to make confident decisions.
• Excellent verbal communication – you’re natural at building rapport, explaining products, and really listening to what matters to each customer.
• Adaptable and proactive, able to support busy trading periods and quieter times with equal enthusiasm.
• Competence with point-of-sale systems and using technology to support the customer shopping experience.
• A positive, ‘can do’ approach – open to learning new skills and working with your team for collective success.

• Provide memorable customer experiences by offering a friendly welcome and listening carefully to each individual’s needs.
• Guide customers through their retail journey, sharing honest advice and knowledgeable suggestions to help them make the best choices.
• Use our advanced product-matching technology and in-store tools to deliver engaging, informative demonstrations.
• Work closely with your team to achieve store sales targets, always keeping the customer at the centre of everything you do.
• Assist with every aspect of store operations, from assisting customers to maintaining displays and ensuring a clean, inviting atmosphere.
• Tackle customer queries, feedback, and challenges with a positive attitude, leaving every customer satisfied.