Join the change. Together, we’ll make history
As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia’s best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
About the role
Are you a confident communicator with a passion for helping people and a talent for inbound & outbound sales? At ConnectNow, an AGL-owned business, we’re on a mission to make moving home easier for Australians by connecting them to essential services like electricity, internet, and more – all in one call.
We’re looking for motivated, reliable, and resilient individuals to join our vibrant team in Docklands with a Monday 7th July start date.
Whether you’re returning to the workforce, looking to grow your career, or ready for a new challenge, this is your chance to thrive in a flexible, inclusive, and supportive environment.

What You’ll Be Doing:

• Helping customers tick off their moving to-do list by connecting electricity, gas, internet, insurance, and more—all in one friendly call.
• Listening like a pro and recommending the best services to suit their needs
• Keeping things compliant—because we love a high NPS and doing things right.
• A positive, can-do attitude and the ability to bounce back from challenges.
• Reliability – we value team members who show up and support each other.
• Juggling multiple systems like a tech-savvy superstar.
• Being the friendly face (or voice!) that real estate partners and clients love to work with

What You’ll Bring:

• A background in sales, retail, or hospitality
• A warm, confident phone manner and a genuine love for helping people
• Availability for full-time, in-office training
• A can-do attitude, a team-first mindset, and the ability to hit KPIs
• Flexibility to work a rotating roster, with the occasional Saturday morning

What’s In It For You:

• $64,500.00 including super, or OTE of $80,000+ with monthly commissions of $1,500–$5,000 for top performers
• Hybrid work: 2 days from home after training
• Up to 40% off your energy bill that you can share with family & friends
• A bright, modern office above Southern Cross Station with a café, bike racks, and change rooms.
• Wellness perks: gym discounts, health insurance offers, and even EV subscriptions.
• A supportive, fun-loving team that celebrates your wins and has your back.

If you’re passionate about people, love a fast-paced environment, and want to be part of a team that celebrates your wins – we’d love to hear from you!
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit:
www.agl.com.au/careers
AGL is a Circle Back Initiative employer - we commit to respond to every applicant.
Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.
The information provided as part of your application to AGL will be managed in accordance with the
AGL Privacy Policy.
AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.
Location
Docklands VIC 3008
Job Family Group
Call Centr

• Helping customers tick off their moving to-do list by connecting electricity, gas, internet, insurance, and more—all in one friendly call.
• Listening like a pro and recommending the best services to suit their needs
• Keeping things compliant—because we love a high NPS and doing things right.
• A positive, can-do attitude and the ability to bounce back from challenges.
• Reliability – we value team members who show up and support each other.
• Juggling multiple systems like a tech-savvy superstar.
• Being the friendly face (or voice!) that real estate partners and clients love to work wit