Gemini Worktops is a rapidly growing family-owned business. Due to continued and significant growth, we are now looking for an experienced, professional and reliable Sales professional to join the team at Head Office at Rossmore Park near Pocklington.
This is a fantastic opportunity to join a very successful SME business with a creative, positive, and growth-oriented culture. The successful candidate will be passionate about their career, ambitious to be part of a successful team, and driven to keep improving business growth. They must be highly motivated, hungry for sales, and eager to seize every opportunity to drive revenue.

QUALIFICATIONS AND EXPERIENCE

• A highly motivated, results-driven sales professional with a hunger for success.
• Strong communication and interpersonal skills, with the ability to build rapport with customers.
• Confidence in telesales, face-to-face sales, and digital engagement tools.
• A proactive, organised, and persistent approach to lead management and follow-ups.
• A passion for delivering excellent customer experiences and exceeding targets.
• Experience working in B2C sales ideally within the kitchen or furniture sector.
• Ability to learn technical product information.
• Time-oriented.
• Strong work ethic and ability to go “the extra mile” to ensure customer’s satisfaction.
• Experience working with software systems.
• Familiarity with sales reports and sales records.
• Excellent verbal and written communication skills.
• Sales: 2 years (preferred)
• Kitchen Design: 1 year (preferred)
  Job Types: Full-time, Permanent
  Pay: £25,000.00-£30,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• Employee discount
• On-site parking
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• York, YO42 4SW: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Telemarketing: 1 year (preferred)
• Furniture sales: 1 year (preferred)
• CRM software: 1 year (preferred)
• Sales: 2 years (preferred)
• Kitchen Design: 1 year (preferred)

Work Location: In perso

• Sell the company’s products and services, utilising a highly developed sales script, by responding to initial quote requests and proactively following up on leads.
• Engage with prospective customers via phone, email, and messaging platforms to convert inquiries into sales.
• Ensure a consultative sales approach, understanding customer needs, and providing tailored solutions.
• Book and manage showroom appointments, meeting with customers to inspire and assist in designing their ideal solutions.
• Provide expert advice and deliver a high-quality in-person sales experience to both scheduled appointments and walk-in visitors.
• Build strong relationships with customers to foster trust, and referrals.
• Maintain an organised dashboard of leads, tracking progress from initial inquiries through to final sales.
• Conduct follow-ups, including email inquiries, quote chases, measurement updates, welcome calls, and design appointment confirmations.
• Effectively manage a sales pipeline to maximise conversion rates and revenue growth.
• Respond to trade inquiries, assisting professionals and businesses in sourcing the right solutions for their projects.
• Follow up with trade account customers to ensure satisfaction and encourage repeat business.
• Utilise WhatsApp Marketing to send promotional materials, and maintain brand presence.
• Collaborate with the marketing team to support campaigns, promotions, and sales initiatives.
• Adhere to the company’s structured sales process to ensure consistency and high standards.
• Work towards individual and department sales targets, striving for continuous improvement and success.
• Provide regular sales updates, reporting on performance, challenges, and opportunities.