Sales Consultant at Good Feet

Richmond, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

80000.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Consultative Sales, Customer Needs Assessment, Product Demonstration, Personalized Fittings, Goal Achievement, Teamwork, Coaching, Training, Inventory Management, Opening Procedures, Closing Procedures, Communication, Organization, CRM Use, POS System Use, KPI Understanding

Industry

Wellness and Fitness Services

Description

Description Selling stuff is easy, but transforming lives is a unique challenge. If you want easy, this isn’t for you. But if you’re ready to embrace changing lives, creating opportunities for yourself, and positively impacting your community, then come talk to us. Who We Are: At Easy Step Enterprises, a franchisee of The Good Feet Store – America’s #1 Arch Support Store, we don’t just sell arch supports. We help people reclaim their mobility, confidence, and quality of life. With 30 locations across North Carolina, Virginia, DC, Maryland, Tennessee, and Ohio, we serve everyone from runners to teachers, college athletes to grandparents, people who want to live pain-free and move freely. You’ll join a team that holds itself to high standards; one built on discipline, teamwork, and accountability. Here, excellence isn’t optional; it’s who we are. If you’re driven by purpose, motivated by challenge, and inspired by impact, this is your calling. Duties and Responsibilities: Providing compassionate consultations to customers that are personalized to customer needs and the lifestyle they strive to have Successfully demonstrating the Good Feet product lines with the intention to help, support, and provide excellent solutions to customer concerns and goals Educate customers in how a 3-Step system, or 3-Step Bundle, is designed to support their needs and wellness goals Providing personalized consultative fittings inclusive of the customer standing, walking, and kneeling to ensure customers receive the correct product size and support for their needs Professionally provide support to customers as they perform their balance, walk, and other fit testing activities Assist the store in creating an environment conducive to achieving both team and personal goals based on company determined metrics and goals Support individual team members growth through continued coaching and engagement in company set initiatives Participate in ongoing training sessions to optimize the script, product specifics, and sales objectives set for the store Keeping return percentage under company benchmarks Maintaining professionalism in all communication and business activities Handling product deliveries and assisting with inventory management Completing opening and closing operations as directed by the sales management team Engaging in regular store and company-wide meetings in a virtual or in-person environment as determined appropriate by the company Embracing the Easy Step Vision, Mission, and Values Occasional travel to other stores for assistance Benefits Medical, dental, vision, HSA, accidental, and disability insurance offered to full-time employees after 60 days 401(k) program offered to full-time employees after 90 days Paid Time Off for employees that begins accruing on the first payroll cycle Work Life Balance schedule with amazing retail hours: 10 AM - 7 PM, Monday - Saturday; closed every Sunday Paid Saturday lunches for specific store goals being met Discounts on products purchased in store Earn points for discounts on experiences or cash out points to receive various gift cards Compensation Hourly Base + Commission: Average annual amount: $60,000-$80,000 Base hourly rates are paid every two weeks for hours worked in the pay period A tiered commission structure, commission rates are based on total sales in the previous month Commission is paid on a monthly basis The Good Feet Store is an Equal Opportunity Employer. Requirements Required Skills/Abilities: A mindset geared towards brightening our customers’ day through friendly and respectful consultations A drive to reach set goals and achieve daily, weekly, and monthly sales metrics A collaborative approach to team building and continued training opportunities Excellent verbal and written communication skills Organized and efficient Previous use of Salesforce, or similar CRM platforms, is preferred Previous use of POS systems is preferred Previous understanding of sales metrics and KPIs is preferred Passionate about the value and wellness benefits of Good Feet products Education/Experience: High School Diploma or G.E.D Consultative sales or customer facing sales experience preferred Physical Requirements: Must be comfortable with constant talking, standing, walking, kneeling, assisting customers to remove or put on shoes, bending, reaching, and the ability to assist customers on their walk and balance tests as appropriate Lifting up to 40 pounds Ascending or descending ladders or step stools

Responsibilities

This role involves providing compassionate, personalized consultations to customers to understand their needs and lifestyle goals, followed by successfully demonstrating and fitting them with appropriate arch support products. Duties also include educating customers on product systems, supporting team goals, participating in training, and handling operational tasks like inventory and store opening/closing.