ABOUT US

AGM Relocation Ltd, (hereinafter referred to as the “AGM Group”) is the parent company and home of some of the industry’s most respected moving and relocation companies.
Founded in 1958 Abels removals is a removals firm based in Brandon, Suffolk, United Kingdom. Abels are proud members of BAR (British Association of Removers)and our house moving teams specialise both in moving antiques and specialist items such as pianos, grandfather clocks, fine art alongside day to day household items and furniture, always delivering the utmost care and attention, ensuring everything runs smoothly and guaranteeing our customer’s peace of mind.
Position: SALES CONSULTANT - International Division
We are looking for an enthusiastic Sales Consultant to join the – International sales division based in Brandon, Suffolk. Responsible for Engaging directly with customers who express interest in our products or services, guiding them through the purchasing process, addressing enquiries, and ensuring a seamless customer experience.

EXPERIENCE & QUALIFICATIONS:

• Excellent customer service and organisational skills – Essential
• Previous Sales & Customer Service experience (3 years minimum) – Essential
• Proficient in IT systems, including Outlook, Excel, Word, and PowerPoint, with the ability to quickly learn and adapt to the company’s CRM system – Essential
• Strong interpersonal, relationship-building, and networking skills
• Detail-oriented and methodical with excellent time management abilities
• Strong analytical skills to assess and interpret data effectively
• Previous Domestic, European and International knowledge of the Removals industry – Preferred
• Multilingual – Desirable
• Previous international operations experience – Desirable
• Previous logistics, property or estate agency experience – Desirable

• Leverage sales expertise to meet and exceed sales targets, build strong customer relationships, and contribute to the company’s overall growth
• Respond to inbound enquiries (via phone, email, or chat) from potential customers, providing personalised support and product recommendations
• Attend monthly sales meetings to report personal sales
• Handle customer concerns with professionalism and resolve issues to ensure satisfaction
• Ensure paperwork and instructions are clearly defined for others to easily follow
• Identify customer needs, match them with suitable products or services
• Follow up all quotations to effectively close sales
• Build rapport and trust with customers to ensure a positive buying experience
• Meet or exceed individual and team sales targets and key performance indicators (KPIs)
• Maintain an up-to-date understanding of product features, pricing, and promotions to provide accurate information to customers
• Navigate CRM systems and sales tools to track customer interactions, sales progress, and follow-ups
• Provide feedback to the marketing and product teams regarding customer preferences, pain points, and potential improvements.
• Carry out technical CPD by attending seminars and training sessions to actively increase profile and core skills