JOB DESCRIPTION

Are you passionate about high-quality jewelry and love providing exceptional customer service? At Neve Jewels, we are looking for dedicated and dynamic Sales Consultants to join our new showroom of Diamonds Factory in Dortmund. As a Sales Consultant, you will play a pivotal role in providing our customers with a personalized shopping experience, advising them on selecting their perfect piece of jewelry, and creating a lasting impression of our brand. You will be part of a vibrant, collaborative team within a company renowned for its craftsmanship, innovation, and customer satisfaction.

• Customer contact : Personal advice and support in selecting the right jewelry – tailored to your wishes, needs and occasion.
• Product knowledge : Expert advice on collections, customization options, materials, and craftsmanship.
• Sales success : Achievement of goals in terms of sales and customer satisfaction.
• Relationship building : Long-term customer loyalty through individual recommendations and after-sales support.
• Warehouse management : Support with inventory management, reordering and stocktaking.
• Feedback : Collect customer opinions to continuously improve the shopping experience.
• Teamwork : Working together in a positive, service-oriented environment.