Job Overview: We are seeking a dynamic and customer-focused Sales Consultant to join our team in our Swindon Branch. While prior experience in the sales field is beneficial, it is not a strict requirement. We value individuals with excellent communication skills, a passion for delivering exceptional customer service, and the ability to adapt and learn quickly. As a sales consultant, you will play a crucial role in revenue generation by attracting new customers and ensuring the very best customer satisfaction of existing ones. Average weekly hours 40 hours. You’ll be expected to work 1 in every 3 weekends.

QUALIFICATIONS:

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Results-oriented with a desire to meet or exceed sales targets.
• Familiarity with CRM software and basic computer skills. Basic to Intermediate excel skills.
• Knowledge of self-storage operations, security, and facility management is a plus.

• Customer Acquisition:
• Generate leads through various channels, including online enquiries, walk-ins, and outbound calls.
• Conduct thorough needs assessments to understand customers’ storage requirements.
• Effectively communicate the features and benefits of our self-storage solutions.
• Sales and Negotiation:
• Close sales and achieve monthly quotas by utilising strong sales techniques.
• Develop and maintain a sales pipeline to ensure a steady flow of opportunities.
• Negotiate pricing and contractual terms to secure new business.
• Customer Relationship Management:
• Build and maintain strong, long-lasting customer relationships.
• Address customer inquiries and concerns promptly and professionally.
• Proactively follow up with customers to ensure satisfaction and identify opportunities for upselling.
• Product Knowledge:
• Stay up to date on industry trends, competitor offerings, and market conditions.
• Educate customers on the features, benefits, and security measures of our self-storage facilities.
• Administrative Tasks:
• Complete required paperwork and documentation for each sale.
• Ensure accurate and timely entry of customer information into the CRM system.
• Collaborate with the operations team to coordinate move-ins and move-outs.