JOB OVERVIEW

Are you passionate about luxury jewelry and providing exceptional customer service? At Neve Jewels, we’re looking for enthusiastic and dynamic Part Time | Sales Consultants to join our growing Diamonds Factory team in Munich. As a Sales Consultant, you’ll play a pivotal role in delivering personalized shopping experiences, helping clients discover the perfect jewelry pieces, and ensuring they leave with a lasting impression of our brand. You’ll be part of a vibrant, collaborative team, representing a company renowned for its craftsmanship, innovation, and commitment to customer satisfaction.

SKILLS & QUALIFICATIONS

• Experience: Previous retail or sales experience, ideally in luxury goods or jewelry.
• Customer-Focused: Strong interpersonal skills and a passion for exceptional service.
• Product Knowledge: Genuine interest in jewelry and willingness to learn.
• Sales Skills: Ability to upsell, cross-sell, and identify customer needs.
• Team Player: Positive attitude and collaboration skills.

• Customer Engagement: Provide exceptional, personalized service by guiding clients in selecting the perfect jewelry pieces tailored to their needs, preferences, and occasions.
• Product Expertise: Stay informed about Neve Jewels’ collections, customization options, materials, and craftsmanship, and share your knowledge with customers.
• Sales Performance: Achieve and exceed individual and team sales targets while ensuring a focus on quality service and client satisfaction.
• Relationship Building: Cultivate long-term relationships with clients by remembering their preferences, assisting with after-sales care, and offering personalized recommendations.
• Inventory Management: Assist with stock levels, replenishment, and inventory tracking to ensure product availability.
• Customer Feedback: Collect customer insights to improve the store experience and share valuable feedback with management.
• Team Collaboration: Work closely with your team to foster a welcoming, positive store atmosphere.