Job Requisition ID: 171181
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

REQUIRED SKILLS TO BE SUCCESSFUL:

• Strong technical expertise in compressed air system equipment, including Ingersoll Rand centrifugal and rotary compressors.
• Proven track record in aftersales and service within the UAE/Middle East region.
• Excellent communication, presentation, and negotiation skills.
• Commercial acumen with experience managing long-term service agreements and contracts.
• Leadership skills with the ability to manage and motivate teams effectively

OVERVIEW OF THE ROLE:

The After Market Sales Consultant will be responsible for driving service and workshop activities for Ingersoll Rand products, including developing winch and hoist overhauling proposals, and managing relationships with Oil & Gas and drilling customers. This role ensures that workshops operate at full capacity, achieving revenue and profitability targets, while maintaining exceptional customer satisfaction.

WHAT YOU WILL DO:

• Manage and grow service and parts revenue through effective sales and distribution strategies.
• Identify and approach lost customers and new prospects to secure new business.
• Oversee on-time delivery of services, considering lead times and customer requirements.
• Maintain strong relationships with key accounts, ensuring repeat and improved business levels.
• Handle every stage of the sales process while overseeing a team of After Sales Engineers, Service Managers, and technicians.
• Stay updated with industry regulations, standards, and market trends in the Oil & Gas sector.
• Maintain competitive market knowledge to drive market share growth.

WHAT EQUIPS YOU FOR THE ROLE:

• Degree in Mechanical or Electrical Engineering (MBA preferred).
• Minimum of 5 years’ experience in aftersales and service for compressed air systems.
• Hands-on knowledge of Ingersoll Rand products, including centrifugal and rotary compressors.
• Experience with SAP and territory management.
• A motivated, organized, and results-driven personality with adaptability and accountability under pressure