Sales consultant at Repkon

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Product Knowledge, Communication, Interpersonal Abilities, Problem-Solving, Team Collaboration, Time Management, Empathy, Professionalism

Industry

Description

Role Overview As a Marketing Assistant at Novelty Anchors, you play a key role in shaping how customers experience and connect with our brand. You will help communicate product value in clear, engaging ways, supporting initiatives that make every customer interaction meaningful and memorable. Your contributions will strengthen customer trust, enhance brand loyalty, and support overall business growth. Key Responsibilities Deliver Exceptional Customer Service. Welcome and support customers with a warm, professional approach. Offer clear, personalized guidance based on each shopper’s needs and interests. Provide accurate information to help customers make informed decisions and feel confident in their purchases. Drive Sales and Product Engagement Identify customer needs through attentive listening and thoughtful questioning. Recommend relevant products and highlight key features and benefits. Suggest complementary items to enhance the shopping experience and increase overall basket value. Develop and Maintain Deep Product Knowledge Build and sustain a thorough understanding of the full product assortment. Stay informed about availability, specifications, and updates to serve as a reliable product expert. Communicate product information in an engaging, easy-to-understand way. Resolve Issues with Care and Professionalism Address customer inquiries and concerns with empathy and efficiency. Apply effective problem‑solving techniques to ensure positive outcomes. Maintain professionalism in all interactions, even in challenging situations. Collaborate with Your Team Work closely with colleagues to achieve store goals and deliver a consistent customer experience. Help maintain a tidy, organized, and energetic store environment. Support team initiatives and contribute to a culture of respect and shared success. Candidate Requirements Education: Matric or equivalent (NQF Level 4). RSA ID or Passport (work permit required) Age: 18-35 years of age Skills: Strong communication and interpersonal abilities; comfort engaging with diverse customers. Attributes: Positive attitude, resilience, and the ability to manage multiple tasks confidently. Flexibility: Availability to work varied hours, including weekends, public holidays, and evenings. Nice to Have Great work ethics/habits. Great student mentality Growth mindset. A natural interest in customer engagement, sales, or product advising. Employee Benefits Onboard Training: Complimentary, structured training to equip you with everything needed to thrive in the role. Growth Opportunities: Access to career advancement pathways and exposure to business travel opportunities. Supportive Environment: Staff accommodation available to support relocation or simplify commuting. If you would like any additional sections—such as company culture or team structure—just let us know.

Responsibilities

The role involves delivering exceptional customer service by warmly welcoming shoppers, offering personalized guidance, and providing accurate product information. Key duties also include driving sales through attentive listening, recommending relevant products, and maintaining deep product knowledge.