Sales Consulting Apprentice (Level 3 Apprenticeship)
A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in business administration and customer service. Dealing with colleagues and customers both in the UK and around the world. Will involve assisting the team in varied aspects, including sales, customer support and administration.

REQUIRED EDUCATION, SKILLS AND QUALIFICATIONS

Requirements:

• Aged 16 or over
• Living in England
• Not in full-time education

Desired Skills:

• Be computer literate
• Have a high level of written and spoken English
• Be organised and able to work under pressure
• Excellent attention to detail
• Be able to work as part of a team
• Logical approach to problem solving
• Excellent telephone manner, clear and effective communication skills
• As it is our company’s business nature to deal with international customers, proficiency in any modern foreign languages (eg. French, Spanish) will be an added bonus but not a requirement

Personal Qualities:

• Friendly and have good interpersonal skills
• Motivated
• Enthusiastic
• Reliable
• Self- discipline
• Willingness to learn and to be involved in multiple business functions

Desired Qualifications:

• GCSE in Maths and English (A*-C) or equivalent.

• You will be learning how to deal with individuals to big corporate customers, from locally in the UK to customers around the world
• You will be learning and developing interpersonal skills, building customer relationships and providing expertise, by involving in responding to enquiries from customers via telephone and email, meeting/greeting customers who come into the office
• You will be preparing and submitting customer quotations using price lists, product knowledge and customer’s requirement
• You will be checking and entering customer enquiries and orders onto company ERP system to record history and schedule tasks; e.g quote follow ups
• You will be learning how to project manage installation by liaising with customers and subcontractors
• You will be learning and getting involved in marketing activities: including website, Google advertising, social media campaign
• You will be learning and developing basic IT skills as you provide support to customers
  Hours per Week: 37.5 Hours (Mon-Fri 9am-5pm)
  Salary: £1000 per month
  Duration of Apprenticeship: 12 months