Join Our Team as a Sales Coordinator! Are you motivated, organized, and enjoy collaborating in a team environment? If so, we’re excited to welcome you as a Sales Coordinator at Verify Diagnostics! This is a vital support role where you’ll assist with sales operations and ensure seamless order processing to help achieve our business objectives.

Why Join Us? At Verify Diagnostics, we’re a fast-growing company specializing in Point-of-Care (POC) diagnostic testing solutions that are transforming healthcare and business environments across Canada. Our innovative and customer-focused approach makes us a trusted partner to many organizations. As part of our team, you’ll enjoy:

• A supportive and positive workplace that values work-life balance.
• Opportunities for growth, including bonuses as you excel in your role.
• Professional development and on-the-job training to expand your skillset.

QUALIFICATIONS:

• Prior experience in customer service or sales support is a plus.
• Comfortable using technology to manage orders and customer interactions.
• Organized, detail-oriented, and committed to delivering exceptional service.

As a Sales Coordinator, you’ll play a key role in ensuring an exceptional customer experience, but this is not a sales position—you won’t be expected to sell. Your primary responsibilities include:

• Managing order entry and providing outstanding customer service.
• Responding promptly to customer inquiries and offering after-sales support.
• Resolving customer issues quickly and effectively.
• Monitoring shipment schedules and expediting orders when necessary to meet delivery deadlines.
• Assisting with inventory management, fulfilling orders, and ensuring timely dispatch.
• Continuously seeking opportunities to improve workflows and processes.
• Maintaining a flexible and adaptable approach to a dynamic work environment.
• Occasionally lifting items up to 50 lbs as needed.