Sales Coordinator at ACE HOTEL BROOKLYN LLC

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

62400.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Time Management, Organization, Microsoft Office, Mathematical Calculations, Guest Service, Sales Support, Contract Management, Proposal Preparation, Event Coordination, Inventory Tracking, Photo Shoot Coordination, Collaboration, Problem Solving, Attention to Detail, Multitasking

Industry

Hospitality

Description

Job Details Level: Entry Job Location: Ace Hotel Brooklyn LLC - Brooklyn, NY 11217 Position Type: Full Time Education Level: None Salary Range: $60,000.00 - $62,400.00 Salary Job Shift: Any Job Category: Sales SUMMARY Fortune favors the bold. Ace Hotel Brooklyn seeks kind, curious and industrious humans to join our family. Ace Hotel’s home here is in Boerum Hill on the cusp of Downtown Brooklyn, at a geographical Venn diagram of overlapping energies — from the tree-lined streets and brownstones of Cobble Hill and Carroll Gardens all the way down to the restless East River. The ever-evolving intersection of everything. The Sales Coordinator supports all members of the sales team across all aspects of the department, including but not limited to contracts, proposals, resumes, introductory and thank-you letters, group reconciliation, and consumption tracking. The Sales Coordinator distributes group and event information, resumes, memos, and related materials to all applicable departments, and communicates any updates, changes, or additions as needed. This role is also responsible for maintaining and updating contracts, proposals, and all related documentation through the conclusion of each function. CORE FOCUS & ESSENTIAL RESPONSIBILITIES Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned. Coordinate and oversee the group booking process with all departments (refer to the group turnover document for more details). Complete all contracts once the information is received from the Manager. Act as the liaison between the client and hotel once a group has gone definite. Obtain all rooming lists; monitor rooming list cut-off dates; manage room blocks; and coordinate any additional client needs to ensure a successful stay at the property. Prepare, distribute, and post group resumes to the shared drive for department heads and managers. Conduct weekly group resume meetings. Provide support to the DOSM on all communications and sales projects. Conduct site inspections and pass on leads and inquiries to ensure follow-up as necessary. Input all activities into Delphi, including but not limited to proposals, contracts, letters, group bookings, activities, and site inspections. Will be responsible for receiving all leads and distributing them to the appropriate Manager. Support the Sales Team while they are traveling or out of the office on business. Help coordinate individual reservations for VIP clients, as requested by the team. Assist with PR efforts by coordinating and forwarding requests to Atelier (press). Assist with ordering and maintaining collateral and promotional materials, as well as office supplies and supplies for various event spaces, as needed. Coordinate ordering and inventory tracking of sales and marketing materials and press kits. Provide required materials (logos, images, descriptions) to select affiliates via the Ace website. Produce and coordinate purchase orders for all sales and marketing–related expenses. Coordinate and execute on-property photo shoots and filming. Qualifications ESSENTIAL QUALIFICATIONS To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Ability to communicate effectively, both verbally and in writing, in English with guests, management, and co-workers. Ability to prioritize and organize work assignments, ensuring timely follow-up and execution. Demonstrates excellent time management skills. Maintain comprehensive knowledge of all hotel services, features, and hours of operation. Possess additional language, mathematical, and reasoning abilities as outlined below. Ability to meet and comply with the physical demands outlined below. Knowledge and understanding of Atelier and Ace culture and initiatives. Proficient in Microsoft Office applications. Ability to perform basic mathematical calculations. REQUIRED EDUCATION and/or EXPERIENCE The individual should be a high school graduate and/or possess a combination of education and experience that provides the knowledge, skills, and abilities required to effectively fulfill the core focus and essential responsibilities of this position. Knowledge of Delphi software is preferred. LANGUAGE, MATHEMATICAL, and REASONING ABILITIES Candidate must meet the following cognitive abilities: Ability to understand guests’ service needs and requests. Ability to acknowledge and respond to guests’ requests in a polite and professional manner. Ability to communicate clearly in both verbal and written English; additional foreign language skills are encouraged and preferred. Ability to apply logical thinking and comprehension when carrying out written and oral instructions. Ability to address and resolve issues related to guest service and operations. Ability to perform basic mathematical calculations. PHYSICAL DEMANDS / WORK ENVIRONMENT The physical demands described herein represent those that must be met by an employee to successfully perform the essential functions of this position. The typical work environment is an office setting with ambient room temperatures, standard lighting, and common office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Ability to sit, walk, and stand for extended periods. Ability to lift and carry up to 10 lbs frequently and up to 25 lbs occasionally. Ability to bend, squat, crawl, and reach above shoulder level. Ability to use dominant hand coordination for simple grasping, pushing and pulling, and fine manipulation. May be exposed to extreme temperatures, dust, dampness, heights, and moving machinery. We are an equal opportunity employer, committed to a diverse workforce.

Responsibilities

The Sales Coordinator supports the sales team by managing contracts, proposals, and group bookings. They act as a liaison between clients and the hotel, ensuring all client needs are met for successful events.