Skills, Knowledge & Experience Required

• Proven work experience as a Sales coordinator.
• Hands on experience with customer service
• An ability to gasp clients needs and to increase customer engagement
• Solid knowledge of CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics.
• Excellent communication and negotiation skills
• Analytical and time-management skills
• BSc degree in Business Administration, Marketing or relevant fiel

• Following up with delivery team
• Act as the point of contact for clients
• Resolve problems and handle complaints in a timely manner
• Support on the returns process.
• Supervise promoters.
• Following up with the receivables team.
• Invoicing from A to Z.
• Monitor and report on sales performance analytics
• Suggest innovative ideas to increase sales and improve customer experience

Skills, Knowledge & Experience Required

• Proven work experience as a Sales coordinator.
• Hands on experience with customer service
• An ability to gasp clients needs and to increase customer engagement
• Solid knowledge of CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics.
• Excellent communication and negotiation skills
• Analytical and time-management skills
• BSc degree in Business Administration, Marketing or relevant field