Sales Coordinator at Aptean - Germany

Wrocław, Lower Silesian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Request For Response Management, Lead Routing, Triage, Qualification, Coordination, Administrative Support, Reporting, Problem-Solving, Prioritization, Communication, Organization

Industry

Software Development

Description

Overview Are you ready for what’s next, now? About the Role As a Sales Coordinator (RFR & Lead Routing), you’ll manage and route incoming Requests for Response to the right sales teams, ensuring fast and accurate follow‑up. You’ll work closely with sales and operations to keep processes running smoothly and support business growth. This role is ideal for someone who enjoys a fast‑paced environment, takes a proactive approach to problem-solving, and likes connecting the dots across teams and processes. If you thrive on collaboration, value clear execution, and enjoy making an impact through thoughtful coordination, this role offers a great opportunity to grow and contribute. Key Responsibilities Filter, assess, and manage inbound Requests for Response (RFRs), with a focus on companies below €5m and non-target product enquiries. Triage and route enquiries to the appropriate ADR or AE based on defined criteria and regional coverage. Act as a human point of contact via email and phone to clarify, qualify, and redirect inbound enquiries as needed. Monitor and support adherence to response-time SLAs for inbound sales requests. Provide administrative and coordination support to sales leads, including basic reporting About You To excel in this role, you should have: Basic understanding of sales processes and lead management concepts or willingness to learn Familiarity with email and phone-based business communication. Awareness of service-level agreements (SLAs) and the importance of response times. Strong organisational and administrative skills. Fluent English, both written and spoken. Clear and professional communication skills via email and phone. Ability to prioritise and manage multiple inbound requests. Team-oriented mindset with the ability to work effectively in a hybrid working environment. What’s in it for you? Contract of employment Private medical care Multisport Card Group Life Insurance Referral Program Hybrid working model – 2/3 times a week in the office The opportunity to grow your career in a fast-paced, flexible, and casual environment, an outstanding opportunity for career development and growth. About Aptean At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Our ERP and supply chain solutions help process and discrete manufacturers, distributors, and other organizations address their unique challenges. Over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. “At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Diversity, Equity & Inclusion Statement Aptean pledges to promote a company culture where diversity, equity, and inclusion are central. We are committed to creating a company in which every employee can succeed, regardless of race, color, sex, nationality, sexuality, gender identity, religion, disability, or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Sales Coordinator will manage and route incoming Requests for Response (RFRs) to the correct sales teams, focusing on filtering out smaller companies and non-target inquiries. This role involves triaging leads based on defined criteria, acting as a human point of contact for clarification, and monitoring adherence to response time SLAs.