KEY SKILLS

• Previous experience in sales position preferably with a background in Building or Construction Industry.
• Good working knowledge of IT systems and applications, including MS Outlook, Word and Excel.
• Be highly organised with good attention to detail.
• Have a proactive and positive attitude.
• Be a confident and effective communicator, both written and verbally.
• Works well as part of a team, but equally capable of managing own time and workload.
• Knowledge of building/construction materials and aggregates would be beneficial but is not essential.
• Enthusiastic, with appetite to learn
  Applicants must have their own transport and be prepared to travel to other locations for training and working as and when required.
  Working hours: 42.50 hours per week, Monday to Friday 0800 – 1700, including 30 minutes unpaid for lunch.
  Package: This is dependent on location and experience but consists of a competitive salary and regular bonuses related to the Company’s profitability.
  All applicants must be eligible to work in the UK. Day Group is an Equal Opportunities Employer.
  Job Types: Full-time, Permanent

Additional pay:

• Yearly bonus

Benefits:

• Company pension
• Cycle to work scheme
• Gym membership
• Health & wellbeing programme
• On-site parking
• Referral programme

Schedule:

• Monday to Friday
• Weekend availability

Application question(s):

• How many years of Customer service experience do you have?

Experience:

• Sales: 1 year (preferred)

Work Location: In person
Application deadline: 15/05/202

MAIN PURPOSE OF JOB

To support Merchant sales and Sales team with pricing, customer queries, handling incoming calls and emails and order processing.

KEY RESPONSIBILITIES AND OBJECTIVES

• Be the first point of contact for new and existing customers by handling incoming customer calls and email enquiries.
• Build and maintain positive business relationships, both internally and externally.
• Resolve customer queries ensuring a high level of customer service.
• Source & price materials.
• Create, amend, follow up & close quotations in our CRM system.
• Order processing.
• Support field Sales Representatives as required.
• Role is based full-time at Purley Sales Office

OTHER DUTIES

• Prepare and post material samples.
• General office duties.
• Offer support to other members of the department when required.