Sales Coordinator, Education Sales (16-Month Contract) at Merrithew International Inc.

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Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Support, Customer Service, Market Research, Lead Generation, Organizational Skills, Attention To Detail, Time Management, Communication Skills, Excel, CRM Software, Team Player, Multitasking, Administrative Support, Financial Support, Hosting Coordination, Language Proficiency

Industry

Wellness and Fitness Services

Description

Job Title: Sales Coordinator, Education Sales (16-Month contract) Reports to: Senior Sales Manager, Education Sales About Merrithew: Merrithew® is the global leader in mind-body education and equipment. Founded in 1988, the company has trained more than 80,000 instructors and partners worldwide, developed six innovative education programs— STOTT PILATES®, ZENGA®, Total Barre®, Halo® Training, Merrithew Fascial Movement and CORE™ Athletic Conditioning & Performance Training™— and has produced an extensive line of professional and at-home equipment and accessories for personal and professional use. Join Merrithew in its mission to inspire people worldwide to lead healthier lives through premium education programs and cutting-edge equipment. With a focus on world-class education and industry-leading equipment, Merrithew is dedicated to promoting optimal fitness and wellness for all. Position Overview: The Sales administrator will provide essential support for the coordination and administration of education programs at designated Merrithew (Host and Licensed) Training Centers. This includes assisting Managers with business development, market research, and lead generation, while ensuring flawless execution of day-to-day facility services and activities to drive revenue growth for Merrithew® education sales. The role also involves managing the pre-, during, and post-course execution of education programs. Strong organizational skills, attention to detail, and the ability to handle both administrative and customer service tasks are key for success in this hybrid position. Key Responsibilities: Sales Support & Business Development: • Assist with market research, lead generation, and the initial qualification of leads, ensuring that pre-qualified leads are passed to the sales managers for designated territories. • Support the onboarding and training of new Host Centers, working closely with the Marketing team to promote these centers across multiple platforms (email, social media, blogs, etc.). • Generate and maintain detailed sales reports, providing data to Managers to inform decision-making. • Assist in customer meetings, offering support where necessary (including translation), and ensuring customer satisfaction by promptly addressing inquiries. Customer Service & Client Communication: • Serve as the primary point of contact for Merrithew Training Centers (MTCs), ensuring their needs are met with exceptional customer service. • Communicate regularly with facility owners and operators to understand and meet the needs of students, ensuring smooth operations. • Proactively engage with MTCs on ongoing and future training requirements, providing timely updates and solutions. • Collaborate with Marketing, Communications, and Programming teams to ensure that hosting clients and students receive necessary support. • Respond to general inquiries from both internal and external stakeholders, resolving any issues or concerns promptly. Administrative & Financial Support: • Maintain accurate student lists, process completion letters, and oversee exam coordination and scheduling. • Regularly update internal trackers to ensure that data is accurate and cross-referenced for reporting purposes. • Review and process IT invoices, ensuring all necessary approvals are obtained and properly documented. • Assist with course scheduling, IT assignments, and other administrative tasks as needed. Hosting Coordination & Administration: Pre-Hosting: • Prepare and manage hosting agreements and Instructor Trainer (IT) agreements, ensuring all necessary documentation is completed and accurate. • Create and update orders in the Event Management System (EMS), and ensure timely invoicing for deposits, final payments, exams, makeups, and private sessions. • Coordinate travel logistics for ITs, including booking flights, arranging accommodations, coordinating ground transportation, and assisting with visa applications. • Ensure that all pre-hosting paperwork is sent to Training Sites and ITs, and keep all stakeholders informed about scheduling and logistics. During Hosting: • Provide continuous support to ITs during their assignments at Training Sites, ensuring all needs are met and offering assistance as required. • Maintain strong communication with Training Sites to address any issues during the hosting period. Post-Hosting: • Collect and process documentation related to exams, makeups, and private sessions, ensuring accurate submission to Programming for review. • Follow up with Host Sites to collect all missing documents, ensuring that completion letters are issued promptly. • Review and submit IT invoices for processing in accounting, ensuring accuracy and proper documentation. Skills and Qualifications • Due to the requirements of the focal region, proficiency in at least one of the following languages is essential for this role:Vietnamese, Bahasa Indonesia, Japanese, or Thai. • Post-Secondary Education in Business/Office Administration is an asset. • At least 2 years sales support, coordination, and customer service experience • Team player with Superior attention to detail to ensure quality of work • Ability to multitask and respond to shifting priorities • Time-management, prioritization and organizational skills • Strong written and verbal communication skills • Advanced user of Excel and other Windows office software; skilled user for CRM software Merrithew™ is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). Merrithew is committed to providing a barrier-free access workplace. If you need accommodation at any stage of your application, or want more information on our accommodation policies, please contact us "careers@merrithew.com [careers@merrithew.com]" Merrithew™ is proud to be an Equal Opportunity Employer. Our organization respects and follows the letter and spirit of the Ontario Human Rights Code. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other code grounds

Responsibilities

The Sales Coordinator will support the coordination and administration of education programs at Merrithew Training Centers, assisting with business development and ensuring smooth execution of facility services. This role involves managing the entire lifecycle of education programs, from pre-course preparations to post-course follow-ups.