REQUIREMENTS…

• High School Diploma or equivalent
• Demonstrate excellent interpersonal and customer service skills
• Must be able to effectively communicate with a variety of personality types and situations
• Demonstrate excellent time management skills with proven ability to meet deadlines
• Effectively use Microsoft Office 365 suite at an intermediate skill level
• Maintain high degree of organization and accuracy
• Able to sit at a desk/computer for hours at a time

• Assist the sales team in preparing proposals, contracts, BEO’s, and assign electronic leads as directed.
• Enter group bookings and event space in the property’s Sales & Catering system.
• Create master SRP’s for rates codes, groups and miscellaneous tasks.
• Create, update, and maintain sales & catering files.
• Distribute mail, order, and maintain an inventory of office supplies.
• Maintain adequate phone coverage as defined by the Director of Sales & Marketing.
• Produce accurate and timely reports that meet the needs of the Director of Sales & Marketing, sales team, and senior management.
• In collaboration with the sales team, conduct any walk-in or scheduled tours for social blocks and corporate/group potential clients as needed in the absence of the sales team.
• Assist the Director of Sales & Marketing in developing and producing promotional flyers and marketing material, maintain all digital assets.
• Assist in the development and production of the Hotel’s employee newsletter.
• Produce sales & catering material to include but not limited to name badges, tent cards, menus and menu cards, and other miscellaneous related collateral.
• Assist in managing BEO book and daily change log.
• Inspect show rooms and ready meeting space for site tours and client meetings; prepare and distribute Daily Site Tour list.
• Assist the sales & banquet department in setting meeting rooms, and respond to guest needs as necessary, as needed and depending upon staffing levels.
• Update all property signage and electronic messaging.
• Maintain a professional and creative attitude while dealing with internal and external customers
• Special projects as assigned by the Director of Sales & Marketing