Sales Coordinator at IHG Career

Joroinen, North Savo, Finland -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Support, Administrative Tasks, Client Communications, Sales Documentation, CRM System Management, Correspondence Handling, Client Inquiries, Booking Coordination, Site Inspections, Revenue Target Achievement, Sales Reporting, Forecasting, Lead Follow-up, Interdepartmental Liaison, Logistics Coordination, Market Trend Monitoring

Industry

Hospitality

Description

The Sales Coordinator supports the Sales & Marketing team by handling administrative tasks, coordinating client communications, and ensuring smooth execution of sales activities. This role is essential in maintaining client relationships, preparing sales documentation, and assisting in achieving revenue targets for the hotel. YOUR DAY-TO-DAY: * Prepare and manage sales documents such as proposals, contracts, and agreements * Maintain organized records of client accounts and sales activities * Update and manage the CRM system with accurate client information * Handle correspondence including emails, calls, and internal communication * Act as a point of contact for clients, responding to inquiries promptly and professionally * Coordinate with clients regarding bookings, events, and special requests * Assist in site inspections and client visits to the hotel * Assist the sales team in achieving revenue targets and occupancy goals * Prepare sales reports, forecasts, and presentations * Follow up on leads, proposals, and pending business opportunities * Liaise with internal departments (e.g., Front Office, Housekeeping, F&B) to ensure seamless execution of group bookings and events * Coordinate logistics for meetings, conferences, and corporate events * Ensure all client requirements are communicated and fulfilled * Monitor market trends and competitor activities * Compile weekly and monthly sales reports * Support marketing campaigns and promotional activities WHAT WE REQUIRE FROM YOU: * Bachelor’s degree in Hospitality Management, Business Administration, or related field * 1–3 years of experience in sales support or hospitality environment preferred * Strong organizational and multitasking skills * Excellent communication and interpersonal abilities * Proficiency in Microsoft Office (Word, Excel, PowerPoint) * Familiarity with hotel management systems (e.g., Opera, Delphi) is an advantage * Fluent in English; additional languages are a plus WHAT YOU CAN EXPECT FROM US: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza

Responsibilities

The Sales Coordinator supports the Sales & Marketing team by managing administrative tasks, coordinating client communications, and ensuring the smooth execution of sales activities, including preparing documents and maintaining client records. This role is crucial for assisting the sales team in achieving revenue targets and occupancy goals through reporting and follow-up.